• 501 Citations
  • 11 h-Index
20052019
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Personal profile

Education

  • 2006 PhD, Information Science, State University of New York at Albany

Research Interests

  • E-Commerce
  • Information Systems/Technology Adoption
  • Knowledge Management
  • System Dynamics

Experience

  • 2006/08 ~ 2011/07 Assistant Professor, Department of Industrial Information Managrment Institute of Information Management, National Cheng Kung University
  • 2011/08 ~ 2015/08 Associate Professor, Department of Industrial Information Managrment Institute of Information Management, National Cheng Kung University
  • 2015/08~ present Professor, Department of Industrial Information Managrment Institute of Information Management, National Cheng Kung University

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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Projects 2006 2018

Research Output 2005 2019

  • 501 Citations
  • 11 h-Index
  • 24 Article
  • 8 Conference contribution
  • 1 Chapter
Quality of service
communication
Communication
determinants
interaction

Developing and validating a mobile catering app success model

Wang, Y. S., Tseng, T. H., Wang, W-T., Shih, Y. W. & Chan, P. Y., 2018 Jan 1, (Accepted/In press) In : International Journal of Hospitality Management.

Research output: Contribution to journalArticle

Explaining online customer repurchase intentions from a relationship-marketing perspective: An integration of the 4Rs marketing strategy and customer trust

Lin, M. J. & Wang, W-T., 2017 Jun 19, Mobile Commerce: Concepts, Methodologies, Tools, and Applications. IGI Global, Vol. 3. p. 1230-1259 30 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Marketing
Customer trust
Repurchase intention
Marketing strategy
Customer satisfaction

Assessing the effects of mobile service quality on customer satisfaction and the continued usage intention of mobile service: A study of non-gaming mobile apps

Wang, W-T. & Chen, W. Y., 2016 Jan 1, Cross-Cultural Design - 8th International Conference, CCD 2016 and Held as Part of HCI International 2016, Proceedings. Springer Verlag, p. 459-467 9 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 9741).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Mobile Services
Customer Satisfaction
Service Quality
Mobile Applications
Customer satisfaction
5 Citations
Personnel
Managers
Employees
Knowledge sharing
Factors