• 140 Citations
  • 7 h-Index
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Fingerprint Dive into the research topics where Ya-Ling Kao is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 4 Similar Profiles
flight Social Sciences
burnout Social Sciences
job performance Social Sciences
job demand Social Sciences
health Social Sciences
job satisfaction Social Sciences
turnover Social Sciences
performance Social Sciences

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Research Output 2010 2017

  • 140 Citations
  • 7 h-Index
  • 8 Article
1 Citation (Scopus)

Predicting customer lifetime value for hypermarket private label products

Lin, H. H., Li, H. T., Wang, Y. S., Tseng, T. H., Kao, Y. L. & Wu, M. Y., 2017 Jul 4, In : Journal of Business Economics and Management. 18, 4, p. 619-635 17 p.

Research output: Contribution to journalArticle

Customer lifetime value
Private labels
Store image
Product quality
7 Citations (Scopus)

Antecedents, consequences and moderators of ambidextrous behaviours among frontline employees

Kao, Y. L. & Chen, C. F., 2016 Jan 1, In : Management Decision. 54, 8, p. 1846-1860 15 p.

Research output: Contribution to journalArticle

Intrinsic motivation
Frontline employees
Service performance
8 Citations (Scopus)
Flight dynamics
Regression analysis
social support
8 Citations (Scopus)
Bus drivers
Psychological Adaptation
Motor Vehicles
Medical problems
35 Citations (Scopus)

Investigating the antecedents and consequences of burnout and isolation among flight attendants

Chen, C. F. & Kao, Y. L., 2012 Aug 1, In : Tourism Management. 33, 4, p. 868-874 7 p.

Research output: Contribution to journalArticle

job demand
Medical problems
social isolation