A Lean Six-Sigma approach to touch panel quality improvement

Mingnan Chen, Jung Lyu

Research output: Contribution to journalArticlepeer-review

92 Citations (Scopus)


Lean Six-Sigma technology is considered as a powerful business strategy for employing a well-structured continuous improvement methodology to effectively reduce process variability and increase quality in business processes using statistical tools. However, the academic literature still contains few empirical studies of Six-Sigma approach. This investigation describes a procedure that applies Six-Sigma approach to enhance quality in touch panel manufacturing. The empirical study illustrates methods used to Define, Measure, Analyse, Improve and Control (DMAIC) approach of Six-Sigma. The Six-Sigma empirical study mentions the functions and efficiency of the touch panel industry and the same process can be extended to numerous other examples in the industry.

Original languageEnglish
Pages (from-to)445-454
Number of pages10
JournalProduction Planning and Control
Issue number5
Publication statusPublished - 2009 Jul 1

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering


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