A study of visitor's learning needs and visit satisfaction in real and Second Life museums

Pei-Hsuan Hsieh; Ya Hsien Wu; Feng Min Ma

A study of visitor's learning needs and visit satisfaction in real and Second Life museums

Pei-Hsuan Hsieh, Ya Hsien Wu, Feng Min Ma

Department of Industrial and Information Management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

The purpose of this study is to explore visitors' learning needs from visiting museum exhibitions and satisfaction for their museum visits in the real and virtual NCKU museums. A real exhibition, called Ancient Locks, is represented in an online game, Second Life. Two groups of visitors, a total 50 students viewed, by invitation, the exhibition either on-site or online, and then they completed a survey regarding their needs and satisfaction for their museum visits. As a result, a significant difference in the participants' responses to levels of satisfaction (F = 25.089, p > .001) appeared. The study also explored visitors' differing learning needs. Conclusions and discussions are included at the end of this study.

Original language	English
Title of host publication	Workshop Proceedings of the 18th International Conference on Computers in Education, ICCE 2010
Pages	248-255
Number of pages	8
Publication status	Published - 2010 Dec 1
Event	18th International Conference on Computers in Education, ICCE 2010 - Putrajaya, Malaysia Duration: 2010 Nov 29 → 2010 Dec 3

Publication series

Name	Workshop Proceedings of the 18th International Conference on Computers in Education, ICCE 2010

Other

Other	18th International Conference on Computers in Education, ICCE 2010
Country	Malaysia
City	Putrajaya
Period	10-11-29 → 10-12-03

All Science Journal Classification (ASJC) codes

Computer Science (miscellaneous)
Education

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title = "A study of visitor's learning needs and visit satisfaction in real and Second Life museums",

abstract = "The purpose of this study is to explore visitors' learning needs from visiting museum exhibitions and satisfaction for their museum visits in the real and virtual NCKU museums. A real exhibition, called Ancient Locks, is represented in an online game, Second Life. Two groups of visitors, a total 50 students viewed, by invitation, the exhibition either on-site or online, and then they completed a survey regarding their needs and satisfaction for their museum visits. As a result, a significant difference in the participants' responses to levels of satisfaction (F = 25.089, p > .001) appeared. The study also explored visitors' differing learning needs. Conclusions and discussions are included at the end of this study.",

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Hsieh, P-H, Wu, YH & Ma, FM 2010, A study of visitor's learning needs and visit satisfaction in real and Second Life museums. in Workshop Proceedings of the 18th International Conference on Computers in Education, ICCE 2010. Workshop Proceedings of the 18th International Conference on Computers in Education, ICCE 2010, pp. 248-255, 18th International Conference on Computers in Education, ICCE 2010, Putrajaya, Malaysia, 10-11-29.

A study of visitor's learning needs and visit satisfaction in real and Second Life museums. / Hsieh, Pei-Hsuan; Wu, Ya Hsien; Ma, Feng Min.

Workshop Proceedings of the 18th International Conference on Computers in Education, ICCE 2010. 2010. p. 248-255 (Workshop Proceedings of the 18th International Conference on Computers in Education, ICCE 2010).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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