Adoption of e-procurement and participation of e-marketplace on firm performance: Trust as a moderator

Hsin Hsin Chang, Kit Hong Wong

Research output: Contribution to journalArticlepeer-review

125 Citations (Scopus)


Today, IT has a major influence on commercial activities, accelerating the adoption of e-procurement and e-marketplace participation in many industries. We examined firm motivations for adopting e-procurement for their operations in thee-marketplace and measured their performance to assess its benefits. Trust was considered as a moderating variable between the relationship of e-procurement adoption and e-marketplace participation. A two-stage analysis, including both a qualitative and quantitative approach, was applied. Hypotheses were developed and a model constructed. A research questionnaire was developed and distributed followed by data analysis and testing. The results showed that firms that adopted e-procurement were more likely to participate in the e-marketplace and that the firm's performance was enhanced after such participation. Trust was shown to have a moderating effect upon firm willingness to adopt e-procurement when it was considering participation in the e-marketplace. Crown

Original languageEnglish
Pages (from-to)262-270
Number of pages9
JournalInformation and Management
Issue number5-6
Publication statusPublished - 2010 Aug

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Information Systems
  • Information Systems and Management


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