TY - JOUR
T1 - An empirical study of the relationships among employee's perceptions of HR practice, human capital, and department performance
T2 - A case of at & T Subordinate telecoms company in Taiwan
AU - Wang, Ming Kuen
AU - Hwang, Kevin P.
AU - Lin, Shing Ruei
PY - 2011/4
Y1 - 2011/4
N2 - The telecom industry in Taiwan began to enter a vigorous development stage after Taiwan's Legislative Yuan enacted the three major telecommunications laws in 1996. After 2003, the number of mobile phone subscribers began to shrink after reaching a climax penetration rate of 111%. The problems which were ignored during the high growth period began to appear. This research discusses which human practices are effective in developing human capital and whether they will influence the performance of the telecom industry. Human capital is used as a mediate variable between human resources and department performance. Through a questionnaire survey, an analysis by mean, standard deviation, and Pearson correlation is performed. A causal multivariable analysis by structural equation modeling (SEM) is used to test the causal relationship among these factors.
AB - The telecom industry in Taiwan began to enter a vigorous development stage after Taiwan's Legislative Yuan enacted the three major telecommunications laws in 1996. After 2003, the number of mobile phone subscribers began to shrink after reaching a climax penetration rate of 111%. The problems which were ignored during the high growth period began to appear. This research discusses which human practices are effective in developing human capital and whether they will influence the performance of the telecom industry. Human capital is used as a mediate variable between human resources and department performance. Through a questionnaire survey, an analysis by mean, standard deviation, and Pearson correlation is performed. A causal multivariable analysis by structural equation modeling (SEM) is used to test the causal relationship among these factors.
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U2 - 10.1016/j.eswa.2010.09.038
DO - 10.1016/j.eswa.2010.09.038
M3 - Article
AN - SCOPUS:78650688654
SN - 0957-4174
VL - 38
SP - 3777
EP - 3783
JO - Expert Systems With Applications
JF - Expert Systems With Applications
IS - 4
ER -