TY - CHAP
T1 - An Investigation of Leadership Styles During Adoption of E-government for an Innovative City
T2 - Perspectives of Taiwanese Public Servants
AU - Hsieh, Pei Hsuan
AU - Chen, Wen Sung
AU - Lo, Chi Jui
N1 - Publisher Copyright:
© 2015, Springer International Publishing Switzerland.
PY - 2015
Y1 - 2015
N2 - The governments of many countries are now striving to use technology to move official services to the Internet, thereby enabling citizens to enjoy more convenient access. The Taiwanese government has expended significant effort toward adopting technologies for establishing e-government. In Taiwan, all governmental units are non-profit service providers, and all personnel, including e-government leaders, are public servants whose performances do not influence salaries and positions. However, the existing literature contains no in-depth investigations of the important roles played by e-governmental leaders, also the public servants, who direct adoption of online services. This study, therefore, investigates public servants’ styles of leadership as perceived by subordinates during the process of developing an e-government. This study also explores the influence on perceptions from subordinates’ demographic variables, such as age, educational level, gender, and years of service. As a result, this study finds that the e-governmental leaders in Taiwan function better from a transformational style of leadership. However, the public servants’ educational levels have a significant impact on perceptions of direct supervisors’ styles of leadership. Finally, this study suggests encouraging subordinates to participate in on-the-job training to increase abilities and opportunities for undertaking more challenging tasks.
AB - The governments of many countries are now striving to use technology to move official services to the Internet, thereby enabling citizens to enjoy more convenient access. The Taiwanese government has expended significant effort toward adopting technologies for establishing e-government. In Taiwan, all governmental units are non-profit service providers, and all personnel, including e-government leaders, are public servants whose performances do not influence salaries and positions. However, the existing literature contains no in-depth investigations of the important roles played by e-governmental leaders, also the public servants, who direct adoption of online services. This study, therefore, investigates public servants’ styles of leadership as perceived by subordinates during the process of developing an e-government. This study also explores the influence on perceptions from subordinates’ demographic variables, such as age, educational level, gender, and years of service. As a result, this study finds that the e-governmental leaders in Taiwan function better from a transformational style of leadership. However, the public servants’ educational levels have a significant impact on perceptions of direct supervisors’ styles of leadership. Finally, this study suggests encouraging subordinates to participate in on-the-job training to increase abilities and opportunities for undertaking more challenging tasks.
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U2 - 10.1007/978-3-319-03167-5_9
DO - 10.1007/978-3-319-03167-5_9
M3 - Chapter
AN - SCOPUS:85064600387
T3 - Public Administration and Information Technology
SP - 163
EP - 180
BT - Public Administration and Information Technology
PB - Springer
ER -