An Investigation of Leadership Styles During Adoption of E-government for an Innovative City: Perspectives of Taiwanese Public Servants

Pei Hsuan Hsieh, Wen Sung Chen, Chi Jui Lo

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Citations (Scopus)

Abstract

The governments of many countries are now striving to use technology to move official services to the Internet, thereby enabling citizens to enjoy more convenient access. The Taiwanese government has expended significant effort toward adopting technologies for establishing e-government. In Taiwan, all governmental units are non-profit service providers, and all personnel, including e-government leaders, are public servants whose performances do not influence salaries and positions. However, the existing literature contains no in-depth investigations of the important roles played by e-governmental leaders, also the public servants, who direct adoption of online services. This study, therefore, investigates public servants’ styles of leadership as perceived by subordinates during the process of developing an e-government. This study also explores the influence on perceptions from subordinates’ demographic variables, such as age, educational level, gender, and years of service. As a result, this study finds that the e-governmental leaders in Taiwan function better from a transformational style of leadership. However, the public servants’ educational levels have a significant impact on perceptions of direct supervisors’ styles of leadership. Finally, this study suggests encouraging subordinates to participate in on-the-job training to increase abilities and opportunities for undertaking more challenging tasks.

Original languageEnglish
Title of host publicationPublic Administration and Information Technology
PublisherSpringer
Pages163-180
Number of pages18
DOIs
Publication statusPublished - 2015

Publication series

NamePublic Administration and Information Technology
Volume8
ISSN (Print)2512-1812
ISSN (Electronic)2512-1839

All Science Journal Classification (ASJC) codes

  • Information Systems and Management
  • Information Systems
  • Management Information Systems
  • Public Administration

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