An investigation of leadership styles during adoption of E-government for an innovative city: Perspectives of taiwanese public servants

Pei Hsuan Hsieh, Wen Sung Chen, Chi Jui Lo

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Citation (Scopus)

Abstract

The governments of many countries are now striving to use technology to move official services to the Internet, thereby enabling citizens to enjoy more convenient access. The Taiwanese government has expended significant effort towardadopting technologies for establishing e-government. In Taiwan, all governmental unitsare non-profit service providers, and all personnel, including e-government leaders, are public servants whose performances do not influence salaries and positions. However, the existing literature contains no in-depth investigations of the important roles played by e-governmental leaders, also the public servants, who direct adoption of online services. This study, therefore, investigates public servants’ styles of leadership as perceived by subordinates during the process of developing an e-government. This study also explores the influence on perceptions from subordinates’ demographic variables, such as age, educational level, gender, and years of service. As a result, this study finds that the e-governmental leaders in Taiwan function better from atransformational style of leadership. However, the public servants’ educational levels have a significant impact on perceptions of direct supervisors’ styles of leadership. Finally, this study suggests encouraging subordinates to participate in on-the-job training to increase abilities and opportunities for undertaking more challenging tasks.

Original languageEnglish
Title of host publicationTransforming City Governments for Successful Smart Cities
PublisherSpringer International Publishing
Pages163-181
Number of pages19
ISBN (Electronic)9783319031675
ISBN (Print)9783319031668
DOIs
Publication statusPublished - 2015 Jan 1

All Science Journal Classification (ASJC) codes

  • Social Sciences(all)
  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

Fingerprint

Dive into the research topics of 'An investigation of leadership styles during adoption of E-government for an innovative city: Perspectives of taiwanese public servants'. Together they form a unique fingerprint.

Cite this