Applying fuzzy multi-criteria decision-making to evaluating the control and coordination mechanisms of MNCs

Wann Yih Wu, Shih Wen Hsiao, Ya Jung Wu

Research output: Contribution to journalArticlepeer-review


Under the trend of global competition, how to build organizational competences to exploit both the efficiency of global integration and effectiveness of local responsiveness is a great challenge for multinational corporations (MNCs). It is argued that an appropriate design of control and coordination mechanisms could enhance these required competences. This study would like to explore the application of fuzzy multi-criteria decision-making in facilitating the design of control and coordination mechanisms. By combining the network organization perspective, which emphasizes the improvement of organizational benefits, with the information processing perspective, which emphasizes the cost efficiency of control mechanisms, this study attempts to propose a quantitative decision-making model which consists of three dimensions: benefit, cost and feasibility, and consequently these multi-criteria are set to evaluate twelve control and coordination mechanisms. Using company N as an example, this study presents an approach to using fuzzy multi-criteria decision-making to choose appropriate control and coordination mechanisms.

Original languageEnglish
Pages (from-to)49-72
Number of pages24
JournalInternational Journal of Operations and Quantitative Management
Issue number1
Publication statusPublished - 2005

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Strategy and Management
  • Management Science and Operations Research
  • Information Systems and Management
  • Management of Technology and Innovation


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