Assessing user engagement in information visualization

Ya Hsin Hung; Paul Parsons

doi:10.1145/3027063.3053113

Assessing user engagement in information visualization

Ya Hsin Hung
, Paul Parsons

Department of Industrial Design

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

41 Citations (Scopus)

Abstract

Engagement is an important aspect of user experience. While some researchers have investigated user engagement in the context of information visualization, there is still a lack of scholarship on the topic. In this paper we briefly explore the role and significance of user engagement in information visualization, and discuss challenges in its characterization and assessment. We present VisEngage, a self-assessment questionnaire that provides insight into 11 different characteristics of user engagement. We report the results of an online pilot study that was conducted using VisEngage, and reflect on its potential utility for visualization researchers and designers.

Original language	English
Title of host publication	CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Explore, Innovate, Inspire
Publisher	Association for Computing Machinery
Pages	1708-1717
Number of pages	10
ISBN (Electronic)	9781450346566
DOIs	https://doi.org/10.1145/3027063.3053113
Publication status	Published - 2017 May 6
Event	2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017 - Denver, United States Duration: 2017 May 6 → 2017 May 11

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Volume	Part F127655

Other

Other	2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017
Country/Territory	United States
City	Denver
Period	17-05-06 → 17-05-11

All Science Journal Classification (ASJC) codes

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Access to Document

10.1145/3027063.3053113

Cite this

Hung, Y. H., & Parsons, P. (2017). Assessing user engagement in information visualization. In CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire (pp. 1708-1717). (Conference on Human Factors in Computing Systems - Proceedings; Vol. Part F127655). Association for Computing Machinery. https://doi.org/10.1145/3027063.3053113

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title = "Assessing user engagement in information visualization",

abstract = "Engagement is an important aspect of user experience. While some researchers have investigated user engagement in the context of information visualization, there is still a lack of scholarship on the topic. In this paper we briefly explore the role and significance of user engagement in information visualization, and discuss challenges in its characterization and assessment. We present VisEngage, a self-assessment questionnaire that provides insight into 11 different characteristics of user engagement. We report the results of an online pilot study that was conducted using VisEngage, and reflect on its potential utility for visualization researchers and designers.",

author = "Hung, \{Ya Hsin\} and Paul Parsons",

note = "Publisher Copyright: Copyright {\textcopyright} 2017 by the Association for Computing Machinery, Inc. (ACM).; 2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017 ; Conference date: 06-05-2017 Through 11-05-2017",

year = "2017",

month = may,

day = "6",

doi = "10.1145/3027063.3053113",

language = "English",

series = "Conference on Human Factors in Computing Systems - Proceedings",

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booktitle = "CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems",

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Hung, YH & Parsons, P 2017, Assessing user engagement in information visualization. in CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire. Conference on Human Factors in Computing Systems - Proceedings, vol. Part F127655, Association for Computing Machinery, pp. 1708-1717, 2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017, Denver, United States, 17-05-06. https://doi.org/10.1145/3027063.3053113

Assessing user engagement in information visualization. / Hung, Ya Hsin; Parsons, Paul.
CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire. Association for Computing Machinery, 2017. p. 1708-1717 (Conference on Human Factors in Computing Systems - Proceedings; Vol. Part F127655).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AU - Hung, Ya Hsin

AU - Parsons, Paul

PY - 2017/5/6

Y1 - 2017/5/6

N2 - Engagement is an important aspect of user experience. While some researchers have investigated user engagement in the context of information visualization, there is still a lack of scholarship on the topic. In this paper we briefly explore the role and significance of user engagement in information visualization, and discuss challenges in its characterization and assessment. We present VisEngage, a self-assessment questionnaire that provides insight into 11 different characteristics of user engagement. We report the results of an online pilot study that was conducted using VisEngage, and reflect on its potential utility for visualization researchers and designers.

AB - Engagement is an important aspect of user experience. While some researchers have investigated user engagement in the context of information visualization, there is still a lack of scholarship on the topic. In this paper we briefly explore the role and significance of user engagement in information visualization, and discuss challenges in its characterization and assessment. We present VisEngage, a self-assessment questionnaire that provides insight into 11 different characteristics of user engagement. We report the results of an online pilot study that was conducted using VisEngage, and reflect on its potential utility for visualization researchers and designers.

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U2 - 10.1145/3027063.3053113

DO - 10.1145/3027063.3053113

M3 - Conference contribution

AN - SCOPUS:85019583285

T3 - Conference on Human Factors in Computing Systems - Proceedings

SP - 1708

EP - 1717

BT - CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery

T2 - 2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017

Y2 - 6 May 2017 through 11 May 2017

ER -

Hung YH, Parsons P. Assessing user engagement in information visualization. In CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire. Association for Computing Machinery. 2017. p. 1708-1717. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/3027063.3053113

Assessing user engagement in information visualization

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All Science Journal Classification (ASJC) codes

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