Bridging the implementation gaps in the knowledge management system for enhancing corporate performance

Chinho Lin, Shu Mei Tseng

Research output: Contribution to journalArticlepeer-review

36 Citations (Scopus)

Abstract

This study explores the gaps of knowledge management (KM) activities for the enterprise to build a framework that would analyze the corporate knowledge needs, and identifies any inhibitors to success of the implementation activities of the KM system. Based on the literature review, expert interviews and questionnaire, we categorize the five management gaps in implementation of KM activities and illustrate the links between KM activities and corporate performance. The results also reveal that corporate performance is significantly influenced by these management gaps.

Original languageEnglish
Pages (from-to)163-173
Number of pages11
JournalExpert Systems With Applications
Volume29
Issue number1
DOIs
Publication statusPublished - 2005 Jul

All Science Journal Classification (ASJC) codes

  • Engineering(all)
  • Computer Science Applications
  • Artificial Intelligence

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