Capturing prolonged interactive experiences: A review of visual approaches in user research

Chung Ching Huang, Erik Stolterman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Each user of interactive systems experiences prolonged engagement with applications, products and systems. Because of limitations of contemporary long-term user research methods and imperfection in human memory, approaches for longitudinal user experience are still under-explored. In this paper, we review a recent methodological shift in user research aimed at applying visual approaches to the capturing of prolonged interactive use. We analyze and discuss selected examples of existing visual approaches that support the examination of longitudinal use and represent and visualize changes in interactions. We discuss potential merits of visual approaches for user experience longitudinal research. We also discuss the drawbacks of these approaches. Overall, we argue that visual approaches have the potential to support certain aspects of user experience research, especially in relation to issues concerning temporality.

Original languageEnglish
Title of host publicationProceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013
PublisherAssociation for Computing Machinery
Pages86-95
Number of pages10
ISBN (Print)9781450321921
DOIs
Publication statusPublished - 2013 Jan 1
Event6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013 - Newcastle upon Tyne, United Kingdom
Duration: 2013 Sep 32013 Sep 5

Publication series

NameProceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013

Conference

Conference6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013
CountryUnited Kingdom
CityNewcastle upon Tyne
Period13-09-0313-09-05

All Science Journal Classification (ASJC) codes

  • Human-Computer Interaction
  • Software

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