Control points and measures of a quality process

Andrew S. Chang

doi:10.1504/ijmpt.2004.003923

Control points and measures of a quality process

Andrew S. Chang

Department of Civil Engineering

Research output: Contribution to journal › Article › peer-review

1 Citation (Scopus)

Abstract

Ineffective control systems are one major reason for inadequate design performance. An effective control system should be able to provide process feedback in addition to the result feedback and help analyse causes. However, proper process and result measures are lacking in traditional control systems. This paper presents a performance measure and control points model to complement traditional systems in controlling and improving the design performance. This model can link design results and processes to find reasons for inadequacy.

Original language	English
Pages (from-to)	205-209
Number of pages	5
Journal	International Journal of Materials and Product Technology
Volume	20
Issue number	1-3
DOIs	https://doi.org/10.1504/ijmpt.2004.003923
Publication status	Published - 2003

All Science Journal Classification (ASJC) codes

Safety, Risk, Reliability and Quality
Mechanics of Materials
Mechanical Engineering
Industrial and Manufacturing Engineering

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10.1504/ijmpt.2004.003923

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