Creating retail customer experience through distribution of decision authority between headquarters and stores

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	113-121
Journal	Annals of Business Administrative Science
Volume	18
Issue number	3
DOIs	https://doi.org/10.7880/abas.0190325a
Publication status	Published - 2019 Jun 15

Access to Document

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title = "Creating retail customer experience through distribution of decision authority between headquarters and stores",

author = "Ryusuke Kosuge and Jing-ming Shiu",

year = "2019",

month = jun,

day = "15",

doi = "10.7880/abas.0190325a",

language = "English",

volume = "18",

pages = "113--121",

journal = "Annals of Business Administrative Science",

issn = "1347-4464",

number = "3",

}

TY - JOUR

T1 - Creating retail customer experience through distribution of decision authority between headquarters and stores

AU - Kosuge, Ryusuke

AU - Shiu, Jing-ming

PY - 2019/6/15

Y1 - 2019/6/15

U2 - 10.7880/abas.0190325a

DO - 10.7880/abas.0190325a

M3 - Article

SN - 1347-4464

VL - 18

SP - 113

EP - 121

JO - Annals of Business Administrative Science

JF - Annals of Business Administrative Science

IS - 3

ER -