Design of technology-based self-service for ICU patients' families

Mu Hsuan Wu, Ding Bang Luh, Shiann Far Kung

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Caring in intensive care unit (ICU) is taken seriously in the whole medical process. Past research usually focused on satisfying ICU patients or medical personnel's needs, requirements of patients' families were often been ignored. To establish "CarePlus" - a comprehensive technology-based self-service (TBSS) for ICU patients' families - is the objective of this research. Based on the finding through literature review and investigation on needs of patients' families, design of services were developed, which include Hospital Related Information, ICU Related Information, ICU Patient's Family Related Information, Living Information, Patient Nursing Information, Medical Information, Consultation Hotlines, Religious and Spiritual Support. ICU of NCKU Hospital was employed for evaluation, where target subject tested the dedicated TBSS and their feedbacks were analyzed quantitatively. The result indicates that patients' families show high affirmation toward CarePlus, and their need gaps will be reduced after trying this service.

Original languageEnglish
Title of host publicationProceeding 2009 IEEE 10th International Conference on Computer-Aided Industrial Design and Conceptual Design
Subtitle of host publicationE-Business, Creative Design, Manufacturing - CAID and CD'2009
Pages1965-1971
Number of pages7
DOIs
Publication statusPublished - 2009 Dec 1
Event2009 IEEE 10th International Conference on Computer-Aided Industrial Design and Conceptual Design: E-Business, Creative Design, Manufacturing - CAID and CD'2009 - Wenzhou, China
Duration: 2009 Nov 262009 Nov 29

Publication series

NameProceeding 2009 IEEE 10th International Conference on Computer-Aided Industrial Design and Conceptual Design: E-Business, Creative Design, Manufacturing - CAID and CD'2009

Other

Other2009 IEEE 10th International Conference on Computer-Aided Industrial Design and Conceptual Design: E-Business, Creative Design, Manufacturing - CAID and CD'2009
Country/TerritoryChina
CityWenzhou
Period09-11-2609-11-29

All Science Journal Classification (ASJC) codes

  • Management of Technology and Innovation
  • Computer Graphics and Computer-Aided Design

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