Designing Autonomous Vehicle Interactions for a Super-Aged Society: A Formative Study

Jack Shen Kuen Chang, Pin Chun Chen, Hsin Tzu Ma, Shang En Li, Wei Ting Du, Ling Hui Chang, Kuan Yuan Wang, Chien Ju Lin, Hsiao Feng Chieh, Chen Hsun Weng

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Aging populations are increasing globally, impacting community mobility (CM), an important factor for older adults’ (OA) quality of life. Taiwan, facing transportation challenges and complexity in its transition to a super-aged society (by 2025), highlights the importance of supporting OA's CM. While autonomous vehicles (AVs) promise potential benefits for OAs, current technologies often are not designed with OAs’ needs and visions. We conducted contextual inquiry interviews with 18 participants (mostly OAs) to understand their current transportation challenges and their imaginations for an AV-enabled future. Thematic analysis identified five themes for current challenges, and five themes for future imaginations. Six design recommendations were proposed, underscoring: (1) social user research, (2) mixed-mode travels, (3) autonomous parking, (4) space customizability and shape transformability, (5) user experience for autonomous connectedness, and (6) regulatory improvements. This study, as one of the early works for studying AV in a super-aged society, offers region-specific insights that welcome commonalities and contrasts from the international research community.

Original languageEnglish
Title of host publicationHuman Aspects of IT for the Aged Population - 10th International Conference, ITAP 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings
EditorsQin Gao, Jia Zhou
PublisherSpringer Science and Business Media Deutschland GmbH
Pages151-167
Number of pages17
ISBN (Print)9783031615450
DOIs
Publication statusPublished - 2024
Event10th International Conference on Human Aspects of IT for the Aged Population, ITAP 2024, held as part of the 26th HCI International Conference, HCII 2024 - Washington, United States
Duration: 2024 Jun 292024 Jul 4

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume14726 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference10th International Conference on Human Aspects of IT for the Aged Population, ITAP 2024, held as part of the 26th HCI International Conference, HCII 2024
Country/TerritoryUnited States
CityWashington
Period24-06-2924-07-04

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • General Computer Science

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