Development of a distributed product knowledge service system

Yuh Jen Chen, Yuh-Min Chen, Meng Sheng Wu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Citations (Scopus)

Abstract

Conventional business models focus on providing end products and services regardless of product- or service-related knowledge. Such models are unable to meet customer requirements in a knowledge economy. Therefore, to effectively capture, accumulate, store and apply knowledge to provide product knowledge service to customers is central to enterprise success. This study has the following three objectives: (i) to propose a novel product knowledge service model based on the product lifecycle and its supply chain, (ii) to design a system framework for product knowledge service, and (iii) to implement the proposed system. The product knowledge service model can be seen as a product knowledge supplier chain developed based on the integration of product lifecycle and its supply chain. Based on the knowledge management cycle, software agent technology and service-oriented architecture (SOA), the agent-based knowledge service-oriented system framework is designed to reflect the distributed, flexible and hierarchical characteristics of the product knowledge service model. Finally, the proposed agentbased knowledge service-oriented system framework is developed and implemented using Unified Modeling Language (UML) and Java programming language with the Java Agent Development Framework (JADE). Index Terms-Knowledge management, Product knowledge service, Product lifecycle, Software agent technology, Service-oriented architecture

Original languageEnglish
Title of host publicationProceedings of the International Conference on Complex, Intelligent and Software Intensive Systems, CISIS 2009
Pages136-143
Number of pages8
DOIs
Publication statusPublished - 2009 Oct 13
EventInternational Conference on Complex, Intelligent and Software Intensive Systems, CISIS 2009 - Fukuoka, Japan
Duration: 2009 Mar 162009 Mar 19

Publication series

NameProceedings of the International Conference on Complex, Intelligent and Software Intensive Systems, CISIS 2009

Other

OtherInternational Conference on Complex, Intelligent and Software Intensive Systems, CISIS 2009
CountryJapan
CityFukuoka
Period09-03-1609-03-19

All Science Journal Classification (ASJC) codes

  • Hardware and Architecture
  • Software
  • Control and Systems Engineering

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