TY - JOUR
T1 - Does Computer-Mediated Communication Competence Enrich Social Capital? The Mediating Role of Social Networks Sites
AU - Le, Thi Kim Hien
AU - Nguyen, Manh Tuan
AU - Li, Sheng Tun
N1 - Publisher Copyright:
© 2022 Taylor & Francis Group, LLC.
PY - 2023
Y1 - 2023
N2 - Social capital enriches social relationships and helps individuals accomplish goals that may not be achievable without it. Computer-mediated communication (CMC) tools have emerged as channels for the development of social capital. Social networks sites (SNSs) are the most crucial of these tools because SNSs users account for half of the world’s population. Numerous studies have explored the factors influencing SNSs use; however, few studies have investigated competence in CMC, a major determinant of SNSs use. Moreover, the relationship between SNSs use and competence in CMC has not been identified, nor has in their effect on social capital. This study bridges this gap by proposing a novel model to determine this relationship, with SNSs as a mediator. The findings can be used as a reference for using competence in CMC to increase the social capital of individuals, thereby offering a competitive advantage to companies on the market.
AB - Social capital enriches social relationships and helps individuals accomplish goals that may not be achievable without it. Computer-mediated communication (CMC) tools have emerged as channels for the development of social capital. Social networks sites (SNSs) are the most crucial of these tools because SNSs users account for half of the world’s population. Numerous studies have explored the factors influencing SNSs use; however, few studies have investigated competence in CMC, a major determinant of SNSs use. Moreover, the relationship between SNSs use and competence in CMC has not been identified, nor has in their effect on social capital. This study bridges this gap by proposing a novel model to determine this relationship, with SNSs as a mediator. The findings can be used as a reference for using competence in CMC to increase the social capital of individuals, thereby offering a competitive advantage to companies on the market.
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U2 - 10.1080/10447318.2022.2073065
DO - 10.1080/10447318.2022.2073065
M3 - Article
AN - SCOPUS:85130593230
SN - 1044-7318
VL - 39
SP - 2048
EP - 2060
JO - International Journal of Human-Computer Interaction
JF - International Journal of Human-Computer Interaction
IS - 10
ER -