Does organizational inducement foster work engagement in hospitality industry? Perspectives from a moderated mediation model

Xinhua Guan, Shih Shuo Yeh, Tai Ying Chiang, Tzung Cheng (T C.). Huan

Research output: Contribution to journalArticlepeer-review

38 Citations (Scopus)

Abstract

This study focuses on the impact of organizational inducement on work engagement and its mediating and moderating mechanisms. Social exchange theory is used to construct the research framework and to explore the mediating role of job embeddedness on the impact of organizational inducement on work engagement in hospitality industry. A total of 440 valid questionnaires were collected from the top 12 provinces or municipalities in China according to list of China's provincial GDPs in 2017. The research results show that the organizational inducement can increase the work engagement of employees, which is consistent with social exchange theory. In this process, job embeddedness plays a mediating role and the mediating role of job embeddedness can be moderated positively by the employees' exchange ideology; perceived job alternatives only negatively moderates the relationship between job embeddedness and work engagement. This study contributes to the hospitality literature by developing a moderated mediation model of organizational inducement and work engagement.

Original languageEnglish
Pages (from-to)259-268
Number of pages10
JournalJournal of Hospitality and Tourism Management
Volume43
DOIs
Publication statusPublished - 2020 Jun

All Science Journal Classification (ASJC) codes

  • Tourism, Leisure and Hospitality Management

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