Empirical investigation of the association between organizational climate and quality management practice

Chu Hua Kuei, Christian N. Madu, Chinho Lin, Min H. Lu

Research output: Contribution to conferencePaper

Abstract

One of the dominant management practices in 1990s is quality management. This study uses two well-developed instruments to assess the relationship between quality management practices and organizational climate. The result indicates that organizations with high level of quality management practices tend to have a mix of strong people-oriented climate and loose organizational structure than organizations with only medium to low level of quality management practices. Furthermore, organizations with medium level of quality management practice have the strongest people-oriented climate and organizational structure. This indicates that a strong emphasis on organizational structure may influence quality management practice even in organizations with strong emphasis on people-oriented climate.

Original languageEnglish
Pages1733-1735
Number of pages3
Publication statusPublished - 1996 Dec 1
EventProceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3) - Orlando, FL, USA
Duration: 1996 Nov 241996 Nov 26

Other

OtherProceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3)
CityOrlando, FL, USA
Period96-11-2496-11-26

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All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Hardware and Architecture

Cite this

Kuei, C. H., Madu, C. N., Lin, C., & Lu, M. H. (1996). Empirical investigation of the association between organizational climate and quality management practice. 1733-1735. Paper presented at Proceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3), Orlando, FL, USA, .