Employees' behaviour towards surveillance technology implementation as an information assurance measure in the workplace

Jeng-Chung Chen, Paul Pfleuger

Research output: Contribution to journalArticle

Abstract

Based on Deterrence Theory (DT), Theory of Planned Behaviour (TPB) and Self-Regulation Theory, this study is dedicated to better understanding the causes of employees' reactions to recent popular surveillance devices in workplace. Unlike previous studies, this paper takes another role of such surveillance technology into account: the means of information assurance recognised by employers. The three theories from different disciplines are used to explain complex human reactions by clarifying major conceptions in the electronic monitoring workplace such as perceived control and illusion of control. A research framework is proposed to call for future empirical research.

Original languageEnglish
Pages (from-to)497-511
Number of pages15
JournalInternational Journal of Management and Enterprise Development
Volume5
Issue number4
DOIs
Publication statusPublished - 2008 Jun 1

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Surveillance
Technology implementation
Employee behaviour
Work place
Information assurance
Regulation theory
Empirical research
Employers
Perceived control
Employees
Conception
Self-regulation
Illusion of control
Electronic monitoring
Deterrence
Theory of planned behavior

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Management Science and Operations Research

Cite this

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