Abstract
Tourists usually visit cultural heritage websites before they travel to the actual sites. The design of the websites thus influences how an individual expect from the historical sites. This study aimed to investigate current cultural heritage websites and to identify the missing features/information that could potentially impact viewers’ cultural engagement. A heuristic evaluation was conducted with eight subject matter experts (each having more than two years of cultural product/web design experiences) on ten world cultural heritage websites (e.g., the official ones for Tower of London, Taj Mahal, and Statue of Liberty, etc.). For the purpose of the evaluation, the goals of cultural web applications (proposed by the Minerva Working Group 5) were provided to the experts. Ratings and design recommendations were collected and analyzed. Results showed numerous misalignments with the goals that made the websites unable to effectively deliver cultural values to viewers. This paper provides insight and contributes to cultural heritage web design.
| Original language | English |
|---|---|
| Title of host publication | Human-Computer Interaction. Design Practice in Contemporary Societies - Thematic Area, HCI 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings |
| Editors | Masaaki Kurosu |
| Publisher | Springer Verlag |
| Pages | 192-202 |
| Number of pages | 11 |
| ISBN (Print) | 9783030226350 |
| DOIs | |
| Publication status | Published - 2019 Jan 1 |
| Event | Thematic Area on Human Computer Interaction, HCI 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019 - Orlando, United States Duration: 2019 Jul 26 → 2019 Jul 31 |
Publication series
| Name | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
|---|---|
| Volume | 11568 LNCS |
| ISSN (Print) | 0302-9743 |
| ISSN (Electronic) | 1611-3349 |
Conference
| Conference | Thematic Area on Human Computer Interaction, HCI 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019 |
|---|---|
| Country | United States |
| City | Orlando |
| Period | 19-07-26 → 19-07-31 |
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All Science Journal Classification (ASJC) codes
- Theoretical Computer Science
- Computer Science(all)
Cite this
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Enhancing Cultural Engagement : A Heuristic Evaluation of World Cultural Heritage Websites. / Hung, Yu-Hsiu; Huang, Yun Lun; Hsieh, Chi Wen.
Human-Computer Interaction. Design Practice in Contemporary Societies - Thematic Area, HCI 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings. ed. / Masaaki Kurosu. Springer Verlag, 2019. p. 192-202 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11568 LNCS).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Enhancing Cultural Engagement
T2 - A Heuristic Evaluation of World Cultural Heritage Websites
AU - Hung, Yu-Hsiu
AU - Huang, Yun Lun
AU - Hsieh, Chi Wen
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Tourists usually visit cultural heritage websites before they travel to the actual sites. The design of the websites thus influences how an individual expect from the historical sites. This study aimed to investigate current cultural heritage websites and to identify the missing features/information that could potentially impact viewers’ cultural engagement. A heuristic evaluation was conducted with eight subject matter experts (each having more than two years of cultural product/web design experiences) on ten world cultural heritage websites (e.g., the official ones for Tower of London, Taj Mahal, and Statue of Liberty, etc.). For the purpose of the evaluation, the goals of cultural web applications (proposed by the Minerva Working Group 5) were provided to the experts. Ratings and design recommendations were collected and analyzed. Results showed numerous misalignments with the goals that made the websites unable to effectively deliver cultural values to viewers. This paper provides insight and contributes to cultural heritage web design.
AB - Tourists usually visit cultural heritage websites before they travel to the actual sites. The design of the websites thus influences how an individual expect from the historical sites. This study aimed to investigate current cultural heritage websites and to identify the missing features/information that could potentially impact viewers’ cultural engagement. A heuristic evaluation was conducted with eight subject matter experts (each having more than two years of cultural product/web design experiences) on ten world cultural heritage websites (e.g., the official ones for Tower of London, Taj Mahal, and Statue of Liberty, etc.). For the purpose of the evaluation, the goals of cultural web applications (proposed by the Minerva Working Group 5) were provided to the experts. Ratings and design recommendations were collected and analyzed. Results showed numerous misalignments with the goals that made the websites unable to effectively deliver cultural values to viewers. This paper provides insight and contributes to cultural heritage web design.
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UR - http://www.scopus.com/inward/citedby.url?scp=85069817443&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-22636-7_13
DO - 10.1007/978-3-030-22636-7_13
M3 - Conference contribution
AN - SCOPUS:85069817443
SN - 9783030226350
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 192
EP - 202
BT - Human-Computer Interaction. Design Practice in Contemporary Societies - Thematic Area, HCI 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings
A2 - Kurosu, Masaaki
PB - Springer Verlag
ER -