@inproceedings{782b8caa51ed4654a4a6001def7eed0e,
title = "Enhancing Cultural Engagement: A Heuristic Evaluation of World Cultural Heritage Websites",
abstract = "Tourists usually visit cultural heritage websites before they travel to the actual sites. The design of the websites thus influences how an individual expect from the historical sites. This study aimed to investigate current cultural heritage websites and to identify the missing features/information that could potentially impact viewers{\textquoteright} cultural engagement. A heuristic evaluation was conducted with eight subject matter experts (each having more than two years of cultural product/web design experiences) on ten world cultural heritage websites (e.g., the official ones for Tower of London, Taj Mahal, and Statue of Liberty, etc.). For the purpose of the evaluation, the goals of cultural web applications (proposed by the Minerva Working Group 5) were provided to the experts. Ratings and design recommendations were collected and analyzed. Results showed numerous misalignments with the goals that made the websites unable to effectively deliver cultural values to viewers. This paper provides insight and contributes to cultural heritage web design.",
author = "Yu-Hsiu Hung and Huang, {Yun Lun} and Hsieh, {Chi Wen}",
year = "2019",
month = jan,
day = "1",
doi = "10.1007/978-3-030-22636-7_13",
language = "English",
isbn = "9783030226350",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag",
pages = "192--202",
editor = "Masaaki Kurosu",
booktitle = "Human-Computer Interaction. Design Practice in Contemporary Societies - Thematic Area, HCI 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings",
address = "Germany",
note = "Thematic Area on Human Computer Interaction, HCI 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019 ; Conference date: 26-07-2019 Through 31-07-2019",
}