Skip to main navigation Skip to search Skip to main content

Evaluating the Impact of SaaS-Based Electronic Health Record and Privacy Concern on Stakeholders’ Benefits

Research output: Contribution to journal › Article › peer-review

Abstract

The implementation of electronic health records (EHRs) combined with information communication technology (ICT) has become a trend in the medical industry. Therefore, the most important issue addressed in the study is whether Software-as-a-Service (SaaS) cloud computing technology supports EHRs management. This study was adopted Resource-matching theory (RMT) to examine the match between EHRs and SaaS; Stakeholder theory was adopted to discuss the benefits of using cloud-based EHRs. In addition, information privacy concern was a moderator between the matching of EHRs and SaaS. There were 356 valid respondents of medical personnel, and the hypotheses were tested using structural equation modeling. The results indicated that EHRs and SaaS were well-matched, cloud-based EHRs can benefit users, and partially supported the moderating effect of information privacy concern. It suggested that medical institutions should implement EHRs to manage medical records, and people can benefit from cloud-based EHRs to improve quality of care.

Original languageEnglish
Pages (from-to)221-240
Number of pages20
JournalInternational Journal of Information and Management Sciences
Volume36
Issue number3
DOIs
Publication statusPublished - 2025

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Management Information Systems
  • Strategy and Management
  • Industrial and Manufacturing Engineering
  • Information Systems and Management

Cite this