Fitness innovativeness, duration of stay, and revisit behavior: a moderation relationship

Ching Hung Chang, Robinson Leigh, Shih Tung Shu, Shang-Chun Ma

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)


Purpose: Customers’ innovativeness regarding services and products affects their purchase behavior. The purpose of this paper is to examine the moderation effect of fitness innovativeness (FI) (domain-specific innovativeness) and duration of stay on fitness customers’ revisit frequency. Design/methodology/approach: This is a quantitative study. The purposive sampling survey method was used to obtain samples from the Taipei Nangang Fitness Center. Data were analyzed by moderated regression analysis. Findings: The empirical results from 192 valid questionnaires that were obtained for data analysis revealed that FI has a positive impact on revisit frequency, and this impact is further increased if an individual is inclined to exercise and to stay longer at the fitness center. Originality/value: A matrix of fitness innovator segments was developed to illustrate the research and managerial implications.

Original languageEnglish
JournalInternational Journal of Sports Marketing and Sponsorship
Publication statusAccepted/In press - 2019 Jan 1

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Finance
  • Marketing


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