High commitment work system, transactive memory system, and new product performance

Yun Hwa Chiang, Hsi An Shih, Chu Chun Hsu

Research output: Contribution to journalArticlepeer-review

37 Citations (Scopus)

Abstract

Although scholars find that the transactive memory systems can improve new product performance, few studies have empirically examined how managers can induce a transactive memory system in new product development teams with a set of systematic management practices. Based on the theoretical argument about human resource system in the strategic human resource management literature, this study proposes that implementing a set of coherent human resource management practices with workers in new product development teams can induce a transactive memory system in the team. Following previous scholars, this study calls this set of coherent human resource management practices as the high commitment work system. With survey data collected from 336 new product development engineers of 73 new product development teams in 73 firms, this study finds that transactive memory system mediates the positive relationship between the high commitment work system implemented with workers in new product development teams and new product performance.

Original languageEnglish
Pages (from-to)631-640
Number of pages10
JournalJournal of Business Research
Volume67
Issue number4
DOIs
Publication statusPublished - 2014 Apr 1

All Science Journal Classification (ASJC) codes

  • Marketing

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