Implementation and evaluation of mobile e-books in a cloud bookcase using the information system success model

Po Sheng Chiu, I. Ching Chao, Chih Chien Kao, Ying Hung Pu, Yueh-Min Huang

Research output: Contribution to journalArticle

19 Citations (Scopus)

Abstract

Purpose – To continue to develop and improve cloud e-bookcases, the purpose of this paper is to implement a cloud e-bookcase and modifies the information systems (ISs) success model to make it capable of assessing this system. It also provides suggestions for future systems development. Design/methodology/approach – This study implements a cloud bookcase and uses the IS success model to evaluate user intention and satisfaction with the system. It also develops a success model for the cloud bookcase. Findings – The results of study indicate that user satisfaction and intention with regard to using the system are positively related to net benefits. In other words, increasing user satisfaction and intention with regard to using the system will have a positive effect on the benefits users receive from doing so. Practical implications – Users think the functions and services of the cloud bookcase can indeed help them search for and organize information about electronic books. However, they are not satisfied with the information quality. Therefore, further work is needed to identify any important factors that this study did not investigate. This study suggests that the quality of a system’s functions and guide service have to be upgraded in order to increase user satisfaction with and intention to use the system. Originality/value – This study implements a cloud bookcase and uses the IS success model for verification. An overall explanatory power of 77.9 percent is achieved with this approach. User satisfaction with and intention to use the system are independent from each other, and the results caused by various factors can be separately identified. The findings of this study have considerable practical value.

Original languageEnglish
Pages (from-to)207-223
Number of pages17
JournalLibrary Hi Tech
Volume34
Issue number2
DOIs
Publication statusPublished - 2016 Jun 20

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All Science Journal Classification (ASJC) codes

  • Information Systems
  • Library and Information Sciences

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