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Investigating shared e-scooter users’ customer value co-creation behaviors and their antecedents: Perceived service quality and perceived value
Ching Fu Chen
, Chia Han Lee
Department of Transportation and Communication Management Science
Research output
:
Contribution to journal
›
Article
›
peer-review
19
Citations (Scopus)
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Dive into the research topics of 'Investigating shared e-scooter users’ customer value co-creation behaviors and their antecedents: Perceived service quality and perceived value'. Together they form a unique fingerprint.
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Business & Economics
Perceived Service Quality
81%
Value Co-creation
79%
Customer Value
69%
Perceived Value
69%
Citizenship Behavior
41%
Service Quality
26%
Customer Participation
22%
Innovative Strategies
21%
Integrative Model
20%
Co-creation
18%
Customer Behavior
18%
Online Survey
16%
Taiwan
13%
Participation
13%
Earth & Environmental Sciences
service quality
100%
citizenship
35%
participation
20%
city
6%
effect
2%
Social Sciences
customer
60%
citizenship
17%
participation
12%
online survey
10%
Taiwan
9%