TY - GEN
T1 - Investigating users' interaction with physical products applying qualitative and quantitative methods
AU - Chou, Chun Juei
AU - Conley, Chris
PY - 2011/7/13
Y1 - 2011/7/13
N2 - When using products, people are sometimes involved in activities other than the products' primary use. Some of these activities are peripheral, while others may reinforce people's experiences with the products. The latter is related to the focus of this research - user engagement. User engagement is defined as a situation in which a product provides one or more additional features related to its primary function, so the user engages more senses through the product experience. This research investigates how six product samples engage subjects. The result shows that the six product samples can engage users and therefore result in an interesting user-product relationship. Based on the subjects' reactions, user engagement can be categorized into at least three types: sensory, physical, and emotional engagement. In addition, products can enable user engagement because they possess particular properties that represent mimicking, inspiring, or staging a function.
AB - When using products, people are sometimes involved in activities other than the products' primary use. Some of these activities are peripheral, while others may reinforce people's experiences with the products. The latter is related to the focus of this research - user engagement. User engagement is defined as a situation in which a product provides one or more additional features related to its primary function, so the user engages more senses through the product experience. This research investigates how six product samples engage subjects. The result shows that the six product samples can engage users and therefore result in an interesting user-product relationship. Based on the subjects' reactions, user engagement can be categorized into at least three types: sensory, physical, and emotional engagement. In addition, products can enable user engagement because they possess particular properties that represent mimicking, inspiring, or staging a function.
UR - http://www.scopus.com/inward/record.url?scp=79960077024&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=79960077024&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-21753-1_1
DO - 10.1007/978-3-642-21753-1_1
M3 - Conference contribution
AN - SCOPUS:79960077024
SN - 9783642217524
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 3
EP - 12
BT - Human Centered Design - Second International Conference, HCD 2011, Held as Part of HCI International 2011, Proceedings
T2 - 2nd International Conference on Human Centered Design, HCD 2011, Held as Part of HCI International 2011
Y2 - 9 July 2011 through 14 July 2011
ER -