Moderating effects of work engagement and job tenure on burnout-performance among flight attendants

Research output: Contribution to journalArticle

19 Citations (Scopus)

Abstract

This study investigates how work engagement and job tenure moderate the effect of burnout on job performance of flight attendants. Using a sample of Taiwanese flight attendants, the results from hierarchical modeling reveal that flight attendants with high levels of work engagement report greater job performance when they perceive low levels of burnout. Flight attendants with high levels of job tenure report higher levels of performance when they perceive high levels of burnout.

Original languageEnglish
Pages (from-to)61-63
Number of pages3
JournalJournal of Air Transport Management
Volume25
DOIs
Publication statusPublished - 2012 Dec 1

All Science Journal Classification (ASJC) codes

  • Transportation
  • Strategy and Management
  • Management, Monitoring, Policy and Law
  • Law

Fingerprint Dive into the research topics of 'Moderating effects of work engagement and job tenure on burnout-performance among flight attendants'. Together they form a unique fingerprint.

  • Cite this