TY - JOUR
T1 - Passengers' shopping motivations and commercial activities at airports - The moderating effects of time pressure and impulse buying tendency
AU - Lin, Yi Hsin
AU - Chen, Ching Fu
N1 - Funding Information:
We would like to thank the National Science Council of Taiwan, ROC for financial support received under grant NSC 99-2410-H-468-018 , and Dr. Yu Hern Chang, Dr. Chris Ryan and three anonymous reviewers for helpful comments on this paper.
Publisher Copyright:
© 2012 Elsevier Ltd.
PY - 2013/6/1
Y1 - 2013/6/1
N2 - The contribution of retailing to total airport revenue is becoming more important. This study examines the relationship between passengers' shopping motivations and their commercial activities at airports, as well as the moderating effects of time pressure and impulse buying on this relationship. A sample of passenger survey data was collected at Taiwan's Taoyuan International Airport. Three shopping motivations, namely, "favorable price and quality", "environment and communication", and "culture and atmosphere," are identified based on the results of factor analysis. The results reveal that passenger shopping motivations have positive impacts on commercial activities at the airport, and furthermore both time pressure and impulse buying tendency moderate the relationship between shopping motivations and commercial activities.
AB - The contribution of retailing to total airport revenue is becoming more important. This study examines the relationship between passengers' shopping motivations and their commercial activities at airports, as well as the moderating effects of time pressure and impulse buying on this relationship. A sample of passenger survey data was collected at Taiwan's Taoyuan International Airport. Three shopping motivations, namely, "favorable price and quality", "environment and communication", and "culture and atmosphere," are identified based on the results of factor analysis. The results reveal that passenger shopping motivations have positive impacts on commercial activities at the airport, and furthermore both time pressure and impulse buying tendency moderate the relationship between shopping motivations and commercial activities.
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U2 - 10.1016/j.tourman.2012.09.017
DO - 10.1016/j.tourman.2012.09.017
M3 - Article
AN - SCOPUS:85028149705
SN - 0261-5177
VL - 36
SP - 426
EP - 434
JO - Tourism Management
JF - Tourism Management
ER -