Performance evaluation of the Taiwan railway administration

Bo Hsiao, Lih-Chyun Shu, Ming Miin Yu, Li Kang Shen, Ding Jiun Wang

Research output: Contribution to journalArticle

3 Citations (Scopus)

Abstract

This study aims to investigate the effects of centralized allocation and optimization of railway resources on overall operational efficiency of the railway industry. Its results are intended to help Taiwan railway industry in resource allocation and reduction of organization resistance caused by resource deployment in Taiwan. For this purpose, this study proposes and divides resource reallocation into long-, middle-, and short-term plans, with three resource adjustment programs. These programs consider different geographical ranges and resource conditions of personnel and equipment in resource allocation by using a two-phase centralized data envelopment analysis. Conducted in 2011, the Taiwan railway data analysis indicated that high overall output that was attributed to efficient allocation of resources induced large-scale organizational changes and adjustments (such as staff reduction) in the railway industry. These changes resulted in widespread organization resistance. Nonetheless, this process enabled the railway industry in Taiwan to achieve balance between output and organization resistance under different environments efficiently.

Original languageEnglish
Pages (from-to)119-156
Number of pages38
JournalAnnals of Operations Research
Volume259
Issue number1-2
DOIs
Publication statusPublished - 2017 Dec 1

Fingerprint

Railway
Performance evaluation
Taiwan
Resources
Industry
Resource allocation
Staff
Data envelopment analysis
Organizational change
Reallocation
Personnel
Efficient allocation
Operational efficiency

All Science Journal Classification (ASJC) codes

  • Decision Sciences(all)
  • Management Science and Operations Research

Cite this

Hsiao, Bo ; Shu, Lih-Chyun ; Yu, Ming Miin ; Shen, Li Kang ; Wang, Ding Jiun. / Performance evaluation of the Taiwan railway administration. In: Annals of Operations Research. 2017 ; Vol. 259, No. 1-2. pp. 119-156.
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Performance evaluation of the Taiwan railway administration. / Hsiao, Bo; Shu, Lih-Chyun; Yu, Ming Miin; Shen, Li Kang; Wang, Ding Jiun.

In: Annals of Operations Research, Vol. 259, No. 1-2, 01.12.2017, p. 119-156.

Research output: Contribution to journalArticle

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