Power planning in ICT infrastructure

A multi-criteria operational performance evaluation approach

Sheng-Tun Li, Wei Chien Chou

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

It is critical for information and communications technology (ICT) companies to carry our effective power planning, in order to support the growing number of services they provide, and this traditionally relies on the tacit knowledge and experience of senior staff. The loss of such domain knowledge resulting from the retirement of staff is an important issue for organizations such as Chunghwa Telecom (CHT), the largest ICT operator in Taiwan. This study thus develops a systematic power planning model using a multi-criteria operational performance evaluation. A group version of the fuzzy repertory grid and fuzzy TOPSIS approaches is applied to elicit a set of evaluation criteria that senior staff agree on, and then the priorities of the telecom rooms are evaluated against this. In addition, a new factor, reflecting the attitudes of the decision makers with respect to the degree of strictness, is defined to determine the superiority and inferiority of each alternative compared to the others. Furthermore, a novel decision aggregation strategy regarding the degree of variation among decision makers is proposed, and a quantitative assessment is carried out to analyze its impact on the ranking results in an objective manner. The proposed model may help ICT organizations to more effectively manage their power resources, and thus obtain competitive advantages.

Original languageEnglish
Pages (from-to)134-148
Number of pages15
JournalOmega (United Kingdom)
Volume49
DOIs
Publication statusPublished - 2014 Jan 1

Fingerprint

Multi-criteria
Technology infrastructure
Information and communication technology
Planning
Staff
Business performance
Performance evaluation
Decision maker
Telecom
Fuzzy TOPSIS
Repertory grid
Domain knowledge
Taiwan
Evaluation criteria
Tacit knowledge
Factors
Ranking
Competitive advantage
Operator
Resources

All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Management Science and Operations Research
  • Information Systems and Management

Cite this

@article{83e5e4a26b7d49c3b6e7307be46e1c71,
title = "Power planning in ICT infrastructure: A multi-criteria operational performance evaluation approach",
abstract = "It is critical for information and communications technology (ICT) companies to carry our effective power planning, in order to support the growing number of services they provide, and this traditionally relies on the tacit knowledge and experience of senior staff. The loss of such domain knowledge resulting from the retirement of staff is an important issue for organizations such as Chunghwa Telecom (CHT), the largest ICT operator in Taiwan. This study thus develops a systematic power planning model using a multi-criteria operational performance evaluation. A group version of the fuzzy repertory grid and fuzzy TOPSIS approaches is applied to elicit a set of evaluation criteria that senior staff agree on, and then the priorities of the telecom rooms are evaluated against this. In addition, a new factor, reflecting the attitudes of the decision makers with respect to the degree of strictness, is defined to determine the superiority and inferiority of each alternative compared to the others. Furthermore, a novel decision aggregation strategy regarding the degree of variation among decision makers is proposed, and a quantitative assessment is carried out to analyze its impact on the ranking results in an objective manner. The proposed model may help ICT organizations to more effectively manage their power resources, and thus obtain competitive advantages.",
author = "Sheng-Tun Li and Chou, {Wei Chien}",
year = "2014",
month = "1",
day = "1",
doi = "10.1016/j.omega.2014.05.006",
language = "English",
volume = "49",
pages = "134--148",
journal = "Omega",
issn = "0305-0483",
publisher = "Elsevier BV",

}

Power planning in ICT infrastructure : A multi-criteria operational performance evaluation approach. / Li, Sheng-Tun; Chou, Wei Chien.

In: Omega (United Kingdom), Vol. 49, 01.01.2014, p. 134-148.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Power planning in ICT infrastructure

T2 - A multi-criteria operational performance evaluation approach

AU - Li, Sheng-Tun

AU - Chou, Wei Chien

PY - 2014/1/1

Y1 - 2014/1/1

N2 - It is critical for information and communications technology (ICT) companies to carry our effective power planning, in order to support the growing number of services they provide, and this traditionally relies on the tacit knowledge and experience of senior staff. The loss of such domain knowledge resulting from the retirement of staff is an important issue for organizations such as Chunghwa Telecom (CHT), the largest ICT operator in Taiwan. This study thus develops a systematic power planning model using a multi-criteria operational performance evaluation. A group version of the fuzzy repertory grid and fuzzy TOPSIS approaches is applied to elicit a set of evaluation criteria that senior staff agree on, and then the priorities of the telecom rooms are evaluated against this. In addition, a new factor, reflecting the attitudes of the decision makers with respect to the degree of strictness, is defined to determine the superiority and inferiority of each alternative compared to the others. Furthermore, a novel decision aggregation strategy regarding the degree of variation among decision makers is proposed, and a quantitative assessment is carried out to analyze its impact on the ranking results in an objective manner. The proposed model may help ICT organizations to more effectively manage their power resources, and thus obtain competitive advantages.

AB - It is critical for information and communications technology (ICT) companies to carry our effective power planning, in order to support the growing number of services they provide, and this traditionally relies on the tacit knowledge and experience of senior staff. The loss of such domain knowledge resulting from the retirement of staff is an important issue for organizations such as Chunghwa Telecom (CHT), the largest ICT operator in Taiwan. This study thus develops a systematic power planning model using a multi-criteria operational performance evaluation. A group version of the fuzzy repertory grid and fuzzy TOPSIS approaches is applied to elicit a set of evaluation criteria that senior staff agree on, and then the priorities of the telecom rooms are evaluated against this. In addition, a new factor, reflecting the attitudes of the decision makers with respect to the degree of strictness, is defined to determine the superiority and inferiority of each alternative compared to the others. Furthermore, a novel decision aggregation strategy regarding the degree of variation among decision makers is proposed, and a quantitative assessment is carried out to analyze its impact on the ranking results in an objective manner. The proposed model may help ICT organizations to more effectively manage their power resources, and thus obtain competitive advantages.

UR - http://www.scopus.com/inward/record.url?scp=84904550901&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84904550901&partnerID=8YFLogxK

U2 - 10.1016/j.omega.2014.05.006

DO - 10.1016/j.omega.2014.05.006

M3 - Article

VL - 49

SP - 134

EP - 148

JO - Omega

JF - Omega

SN - 0305-0483

ER -