Semantic inference based on ontology for medical FAQ mining

Jui Feng Yeh, Ming Jun Chen, Chung-Hsien Wu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

This paper presents an approach to semantic inference for FAQ mining based on ontology. The questions are classified into ten intension categories using predefined question stemming keywords. The answers in the FAQ database are also clustered using latent semantic analysis (LSA) and K-means algorithm. For FAQ mining, given a query, the question part and answer part in an FAQ question-answer pair is matched with the input query, respectively. Finally, the probabilities estimated from these two parts are integrated and used to choose the most likely answer for the input query. These approaches are experimented on a medical FAQ system. The results show, that the proposed approach achieved a retrieval rate of 90% and outperformed the keyword-based approach.

Original languageEnglish
Title of host publicationNLP-KE 2003 - 2003 International Conference on Natural Language Processing and Knowledge Engineering, Proceedings
EditorsChengqing Zong
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages710-715
Number of pages6
ISBN (Electronic)0780379020, 9780780379022
DOIs
Publication statusPublished - 2003 Jan 1
EventInternational Conference on Natural Language Processing and Knowledge Engineering, NLP-KE 2003 - Beijing, China
Duration: 2003 Oct 262003 Oct 29

Publication series

NameNLP-KE 2003 - 2003 International Conference on Natural Language Processing and Knowledge Engineering, Proceedings

Other

OtherInternational Conference on Natural Language Processing and Knowledge Engineering, NLP-KE 2003
CountryChina
CityBeijing
Period03-10-2603-10-29

All Science Journal Classification (ASJC) codes

  • Artificial Intelligence
  • Computational Theory and Mathematics
  • Software

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  • Cite this

    Yeh, J. F., Chen, M. J., & Wu, C-H. (2003). Semantic inference based on ontology for medical FAQ mining. In C. Zong (Ed.), NLP-KE 2003 - 2003 International Conference on Natural Language Processing and Knowledge Engineering, Proceedings (pp. 710-715). [1275997] (NLP-KE 2003 - 2003 International Conference on Natural Language Processing and Knowledge Engineering, Proceedings). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/NLPKE.2003.1275997