Six-Sigma project selection using national quality award criteria and fuzzy multiple criteria decision-making method

Ta-Ho Yang, Chiung H. Hsieh

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

Six-Sigma is a tool of significant value in achieving operational excellence. The project selection decision is the early stage of implementation for a Six-Sigma intervention. The present study proposes national quality award criteria as the Six-Sigma project selection criteria, and proposes a hierarchical criteria evaluation process. The strategic criteria are evaluated by the management team using a fuzzy multiple criteria decision-making method. The sub-criteria which contain additional operational issues are evaluated by the Six-Sigma Champion. The proposed methodology is successfully applied in solving the project selection problem deriving from a component manufacturer. The results show that the higher a project's priority is, the greater the financial gains will be on completion of the project. Accordingly, the proposed methodology can prioritize the financial gain - which is the key performance indicator for a Six-Sigma project.

Original languageEnglish
Title of host publication2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008
DOIs
Publication statusPublished - 2008
Event2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008 - Dalian, China
Duration: 2008 Oct 122008 Oct 14

Other

Other2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008
CountryChina
CityDalian
Period08-10-1208-10-14

Fingerprint

Decision making
Six sigma

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Software
  • Electrical and Electronic Engineering

Cite this

Yang, T-H., & Hsieh, C. H. (2008). Six-Sigma project selection using national quality award criteria and fuzzy multiple criteria decision-making method. In 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008 [4680068] https://doi.org/10.1109/WiCom.2008.1879
Yang, Ta-Ho ; Hsieh, Chiung H. / Six-Sigma project selection using national quality award criteria and fuzzy multiple criteria decision-making method. 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008. 2008.
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Yang, T-H & Hsieh, CH 2008, Six-Sigma project selection using national quality award criteria and fuzzy multiple criteria decision-making method. in 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008., 4680068, 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008, Dalian, China, 08-10-12. https://doi.org/10.1109/WiCom.2008.1879

Six-Sigma project selection using national quality award criteria and fuzzy multiple criteria decision-making method. / Yang, Ta-Ho; Hsieh, Chiung H.

2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008. 2008. 4680068.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Yang T-H, Hsieh CH. Six-Sigma project selection using national quality award criteria and fuzzy multiple criteria decision-making method. In 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008. 2008. 4680068 https://doi.org/10.1109/WiCom.2008.1879