‘That's exactly what I will share with you today!’ Negotiation for a ticket of entry to unsolicited health education talks

Research output: Contribution to journalArticle

Abstract

Previous studies in health communication demonstrated how clients’ mention of health-related problems serves as a ‘ticket of entry’ (ToE) in facilitating healthcare providers’ advice-giving task. Based on 24 Taiwanese health education sessions in which Taiwanese college students delivered information to elderly people, this study proposes a framework analyzing discourse mechanisms and patterns of establishing ToE. Two core moves were identified: deliverers’ use of perspective-checking questions via which recipients’ need status for knowledge is revealed, and explicit statements that connect this need status to the upcoming information. Based on the low occurrence of ToE and its preferred collocation with a series of perspective-checking questions, we conclude that the establishment of ToE is a nuanced communication skill that warrants extensive pedagogical training.

Original languageEnglish
Pages (from-to)80-92
Number of pages13
JournalLanguage and Communication
Volume58
DOIs
Publication statusPublished - 2018 Jan 1

Fingerprint

Health Communication
Negotiating
Health Education
Health Personnel
health promotion
Education
Communication
Health
Students
health
communication skills
recipient
discourse
communication
student
Ticket
Taiwanese

All Science Journal Classification (ASJC) codes

  • Social Psychology
  • Language and Linguistics
  • Experimental and Cognitive Psychology
  • Communication
  • Linguistics and Language

Cite this

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