The connection between the hassles-burnout relationship, as moderated by coping, and aberrant behaviors and health problems among bus drivers

Driving a bus is a stressful job, and may result in aberrant behaviors or health problems. The purpose of this study is to investigate the effects of bus driver burnout on aberrant behaviors and health problems, as well as the role of self-criticism and confrontive and reappraisal coping as moderator variables in the hassle-burnout relationship. A self-administered questionnaire was designed to collect empirical data from bus drivers working at a Taiwanese motor transport company. The results confirm that burnout has a significantly positive relationship with both health problems and aberrant driving behaviors. In addition, although self-criticism positively moderates the relationship between job hassles and burnout, confrontive and reappraisal coping negatively moderate it.