The Impact of Video-Clip Instructions on Understanding Customer Relationship Management (CRM) Software

Ju-Faye Kao, Kuo Lane Chen, Huei Lee

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	34-51
Journal	Journal of Integrated Enterprise Systems
Volume	1
Issue number	1
Publication status	Published - 2012

All Science Journal Classification (ASJC) codes

@article{3cc6d2d9f5f54252bf3141c85155954f,

title = "The Impact of Video-Clip Instructions on Understanding Customer Relationship Management (CRM) Software",

author = "Ju-Faye Kao and Chen, {Kuo Lane} and Huei Lee",

year = "2012",

language = "English",

volume = "1",

pages = "34--51",

journal = "Journal of Integrated Enterprise Systems",

number = "1",

}