The influence of guanxi gradient on crew resource management and values in the cockpit

Hung Sying Jing; Berlin Chen

doi:10.1007/978-3-642-39354-9_17

The influence of guanxi gradient on crew resource management and values in the cockpit

Hung Sying Jing
, Berlin Chen

Institute of Civil Aviation

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

The goal of this research is to reveal the influence of a newly developed concept of guanxi gradient on crew resource management and the corresponding values in a Chinese cockpit. Guanxi gradient is a cultural variable describing the decay of attitude considering different degree of interpersonal intimacy. A questionnaire measuring the attitude change is designed in the study. The questionnaire includes three parts which are basic perception, situational response and open questions. The objective of these questions is to find out how the operations of CRM were affected by the different degree of intimacy. Also, the questionnaire was designed to expose the corresponding underlying Chinese value system. It is found that harmony is the top value in cases without safety concerns.

Original language	English
Title of host publication	Engineering Psychology and Cognitive Ergonomics
Subtitle of host publication	Applications and Services - 10th International Conference, EPCE 2013, Held as Part of HCI International 2013, Proceedings
Publisher	Springer Verlag
Pages	150-156
Number of pages	7
Edition	PART 2
ISBN (Print)	9783642393532
DOIs	https://doi.org/10.1007/978-3-642-39354-9_17
Publication status	Published - 2013
Event	10th International Conference on Engineering Psychology and Cognitive Ergonomics: Applications and Services, EPCE 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI 2013 - Las Vegas, NV, United States Duration: 2013 Jul 21 → 2013 Jul 26

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Number	PART 2
Volume	8020 LNAI
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Other

Other	10th International Conference on Engineering Psychology and Cognitive Ergonomics: Applications and Services, EPCE 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI 2013
Country/Territory	United States
City	Las Vegas, NV
Period	13-07-21 → 13-07-26

All Science Journal Classification (ASJC) codes

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-642-39354-9_17

Cite this

Jing, H. S., & Chen, B. (2013). The influence of guanxi gradient on crew resource management and values in the cockpit. In Engineering Psychology and Cognitive Ergonomics: Applications and Services - 10th International Conference, EPCE 2013, Held as Part of HCI International 2013, Proceedings (PART 2 ed., pp. 150-156). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8020 LNAI, No. PART 2). Springer Verlag. https://doi.org/10.1007/978-3-642-39354-9_17

Jing, Hung Sying ; Chen, Berlin. / The influence of guanxi gradient on crew resource management and values in the cockpit. Engineering Psychology and Cognitive Ergonomics: Applications and Services - 10th International Conference, EPCE 2013, Held as Part of HCI International 2013, Proceedings. PART 2. ed. Springer Verlag, 2013. pp. 150-156 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2).

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abstract = "The goal of this research is to reveal the influence of a newly developed concept of guanxi gradient on crew resource management and the corresponding values in a Chinese cockpit. Guanxi gradient is a cultural variable describing the decay of attitude considering different degree of interpersonal intimacy. A questionnaire measuring the attitude change is designed in the study. The questionnaire includes three parts which are basic perception, situational response and open questions. The objective of these questions is to find out how the operations of CRM were affected by the different degree of intimacy. Also, the questionnaire was designed to expose the corresponding underlying Chinese value system. It is found that harmony is the top value in cases without safety concerns.",

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Jing, HS & Chen, B 2013, The influence of guanxi gradient on crew resource management and values in the cockpit. in Engineering Psychology and Cognitive Ergonomics: Applications and Services - 10th International Conference, EPCE 2013, Held as Part of HCI International 2013, Proceedings. PART 2 edn, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 2, vol. 8020 LNAI, Springer Verlag, pp. 150-156, 10th International Conference on Engineering Psychology and Cognitive Ergonomics: Applications and Services, EPCE 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI 2013, Las Vegas, NV, United States, 13-07-21. https://doi.org/10.1007/978-3-642-39354-9_17

The influence of guanxi gradient on crew resource management and values in the cockpit. / Jing, Hung Sying; Chen, Berlin.
Engineering Psychology and Cognitive Ergonomics: Applications and Services - 10th International Conference, EPCE 2013, Held as Part of HCI International 2013, Proceedings. PART 2. ed. Springer Verlag, 2013. p. 150-156 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8020 LNAI, No. PART 2).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AB - The goal of this research is to reveal the influence of a newly developed concept of guanxi gradient on crew resource management and the corresponding values in a Chinese cockpit. Guanxi gradient is a cultural variable describing the decay of attitude considering different degree of interpersonal intimacy. A questionnaire measuring the attitude change is designed in the study. The questionnaire includes three parts which are basic perception, situational response and open questions. The objective of these questions is to find out how the operations of CRM were affected by the different degree of intimacy. Also, the questionnaire was designed to expose the corresponding underlying Chinese value system. It is found that harmony is the top value in cases without safety concerns.

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Jing HS, Chen B. The influence of guanxi gradient on crew resource management and values in the cockpit. In Engineering Psychology and Cognitive Ergonomics: Applications and Services - 10th International Conference, EPCE 2013, Held as Part of HCI International 2013, Proceedings. PART 2 ed. Springer Verlag. 2013. p. 150-156. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2). doi: 10.1007/978-3-642-39354-9_17

The influence of guanxi gradient on crew resource management and values in the cockpit

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