TY - GEN
T1 - The relationship among information technology, innovation and firm performance - An empirical study of business services in SMEs
AU - Lyu, J. J.
AU - Yan, Y. W.
AU - Li, S. C.
PY - 2009
Y1 - 2009
N2 - In recent years, information technology (IT) and innovation were considered important for enhancing the performance and competitiveness. However, the relationship between IT, innovation and firm performance has not been thoroughly discussed in the past ten years. Besides, small and medium-sized enterprises (SMEs) occupy the great proportion of the total number of enterprises in the world, and most of them are service firms. However, development of service industry is restricted due to the insufficient input of innovation. In order to understand the present innovative situation of business services and to analyze the relationship between the IT, innovation and firm performance in the service industry, a conceptual model is developed in this study. Data for the empirical investigation originates from the SMEs of business service firms. The empirical results show that innovation is mediating the effect of IT on firm performance.
AB - In recent years, information technology (IT) and innovation were considered important for enhancing the performance and competitiveness. However, the relationship between IT, innovation and firm performance has not been thoroughly discussed in the past ten years. Besides, small and medium-sized enterprises (SMEs) occupy the great proportion of the total number of enterprises in the world, and most of them are service firms. However, development of service industry is restricted due to the insufficient input of innovation. In order to understand the present innovative situation of business services and to analyze the relationship between the IT, innovation and firm performance in the service industry, a conceptual model is developed in this study. Data for the empirical investigation originates from the SMEs of business service firms. The empirical results show that innovation is mediating the effect of IT on firm performance.
UR - http://www.scopus.com/inward/record.url?scp=77949517337&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=77949517337&partnerID=8YFLogxK
U2 - 10.1109/IEEM.2009.5373005
DO - 10.1109/IEEM.2009.5373005
M3 - Conference contribution
AN - SCOPUS:77949517337
SN - 9781424448708
T3 - IEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management
SP - 1258
EP - 1262
BT - IEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management
T2 - IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009
Y2 - 8 December 2009 through 11 December 2009
ER -
