The relationships among environmental turbulence and socio-technical risk factors affecting project risks and performance in NPD project teams

Jengchung Victor Chen, Andree E. Widjaja, Bianca Chen

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This study proposes a research framework to empirically examine the relationships among environmental turbulence, socio-technical risk factors, project risk, and project performance for a New Product Development (NPD) project team in the telecommunications industry. In addition, the moderating effect of communication on the relationship between project risk and project performance is also analyzed. The samples were collected from NPD team projects in 17 of Taiwan's telecommunication public firms. Our results indicate a positive relationship between: (1) environmental turbulence and social-related risks, (2) social-related risks and technical-related risks, (3) socio-technical related risks and project risks, and (4) a strong negative relationship between project risks and project performance. Meanwhile, although statistically insignificant, the moderating effect of communication could weaken the relationship between project risk and project performance.

Original languageEnglish
Title of host publicationGlobal Business Expansion
Subtitle of host publicationConcepts, Methodologies, Tools, and Appl.
PublisherIGI Global
Pages1353-1373
Number of pages21
ISBN (Electronic)9781522554820
ISBN (Print)1522554815, 9781522554813
DOIs
Publication statusPublished - 2018 Apr 6

All Science Journal Classification (ASJC) codes

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

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    Chen, J. V., Widjaja, A. E., & Chen, B. (2018). The relationships among environmental turbulence and socio-technical risk factors affecting project risks and performance in NPD project teams. In Global Business Expansion: Concepts, Methodologies, Tools, and Appl. (pp. 1353-1373). IGI Global. https://doi.org/10.4018/978-1-5225-5481-3.ch063