The strategic improvements of social networking services based on SIA-NRM approach

Chia Li Lin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Service providers of SNSs (Social networking services) offer new alternatives for users. The SNSs providers offer integrated service platforms supporting many devices and services. This study tries to discuss the driving forces of the value of SNSs. The issue of SNS has become more and more important and researchers began to put emphasis on the user behavior in SNSs platforms and how the SNSs change the users' social networking relationships. This study tries to propose an integrated model of service improvement and its' performance and extract the criteria which are important but the user is not satisfied.

Original languageEnglish
Title of host publication2011 IEEE/SICE International Symposium on System Integration, SII 2011
Pages1019-1024
Number of pages6
DOIs
Publication statusPublished - 2011 Dec 1
Event2011 IEEE/SICE International Symposium on System Integration, SII 2011 - Kyoto, Japan
Duration: 2011 Dec 202011 Dec 22

Publication series

Name2011 IEEE/SICE International Symposium on System Integration, SII 2011

Other

Other2011 IEEE/SICE International Symposium on System Integration, SII 2011
CountryJapan
CityKyoto
Period11-12-2011-12-22

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Control and Systems Engineering

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