Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective

Shih Wei Chou, Chia Shiang Hsu, Hui-Tzu Min, Chun Hsiung Chiang, Yu Chieh Chang

Research output: Contribution to conferencePaper

1 Citation (Scopus)

Abstract

Understanding the antecedents and consequences of a firm's agility in cloud software applications is important. This papers draws on the competitive dynamics perspective to develop a model that explains the relationships between collaboration with vendors, agility, and competitive performance in software-as-a-service (SaaS) context. Collaboration reflects a firm's ability to leverage interfirm resources, characterized as knowledge sharing and process alignment. Agility is measured by a firm's strategy-oriented agility and service-oriented agility. This study also investigates the moderating effect of environmental turbulence. The proposed hypotheses are supported by the empirical data. The results show that competitive performance is affected by ability, which, in turn, is impacted by collaboration. Environmental turbulence positively moderates the relationship between agility and performance. Finally, we discuss the implications of our results.

Original languageEnglish
Publication statusPublished - 2014 Jan 1
Event18th Pacific Asia Conference on Information Systems, PACIS 2014 - Chengdu, China
Duration: 2014 Jun 242014 Jun 28

Other

Other18th Pacific Asia Conference on Information Systems, PACIS 2014
CountryChina
CityChengdu
Period14-06-2414-06-28

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Turbulence
Application programs

All Science Journal Classification (ASJC) codes

  • Information Systems

Cite this

Chou, S. W., Hsu, C. S., Min, H-T., Chiang, C. H., & Chang, Y. C. (2014). Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective. Paper presented at 18th Pacific Asia Conference on Information Systems, PACIS 2014, Chengdu, China.
Chou, Shih Wei ; Hsu, Chia Shiang ; Min, Hui-Tzu ; Chiang, Chun Hsiung ; Chang, Yu Chieh. / Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective. Paper presented at 18th Pacific Asia Conference on Information Systems, PACIS 2014, Chengdu, China.
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Chou, SW, Hsu, CS, Min, H-T, Chiang, CH & Chang, YC 2014, 'Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective', Paper presented at 18th Pacific Asia Conference on Information Systems, PACIS 2014, Chengdu, China, 14-06-24 - 14-06-28.

Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective. / Chou, Shih Wei; Hsu, Chia Shiang; Min, Hui-Tzu; Chiang, Chun Hsiung; Chang, Yu Chieh.

2014. Paper presented at 18th Pacific Asia Conference on Information Systems, PACIS 2014, Chengdu, China.

Research output: Contribution to conferencePaper

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AU - Min, Hui-Tzu

AU - Chiang, Chun Hsiung

AU - Chang, Yu Chieh

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AB - Understanding the antecedents and consequences of a firm's agility in cloud software applications is important. This papers draws on the competitive dynamics perspective to develop a model that explains the relationships between collaboration with vendors, agility, and competitive performance in software-as-a-service (SaaS) context. Collaboration reflects a firm's ability to leverage interfirm resources, characterized as knowledge sharing and process alignment. Agility is measured by a firm's strategy-oriented agility and service-oriented agility. This study also investigates the moderating effect of environmental turbulence. The proposed hypotheses are supported by the empirical data. The results show that competitive performance is affected by ability, which, in turn, is impacted by collaboration. Environmental turbulence positively moderates the relationship between agility and performance. Finally, we discuss the implications of our results.

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Chou SW, Hsu CS, Min H-T, Chiang CH, Chang YC. Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective. 2014. Paper presented at 18th Pacific Asia Conference on Information Systems, PACIS 2014, Chengdu, China.