Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective

Shih Wei Chou; Chia Shiang Hsu; Hui-Tzu Min; Chun Hsiung Chiang; Yu Chieh Chang

Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective

Shih Wei Chou, Chia Shiang Hsu, Hui-Tzu Min, Chun Hsiung Chiang, Yu Chieh Chang

Department of Foreign Languages and Literature

Research output: Contribution to conference › Paper › peer-review

1 Citation (Scopus)

Abstract

Understanding the antecedents and consequences of a firm's agility in cloud software applications is important. This papers draws on the competitive dynamics perspective to develop a model that explains the relationships between collaboration with vendors, agility, and competitive performance in software-as-a-service (SaaS) context. Collaboration reflects a firm's ability to leverage interfirm resources, characterized as knowledge sharing and process alignment. Agility is measured by a firm's strategy-oriented agility and service-oriented agility. This study also investigates the moderating effect of environmental turbulence. The proposed hypotheses are supported by the empirical data. The results show that competitive performance is affected by ability, which, in turn, is impacted by collaboration. Environmental turbulence positively moderates the relationship between agility and performance. Finally, we discuss the implications of our results.

Original language	English
Publication status	Published - 2014 Jan 1
Event	18th Pacific Asia Conference on Information Systems, PACIS 2014 - Chengdu, China Duration: 2014 Jun 24 → 2014 Jun 28

Other

Other	18th Pacific Asia Conference on Information Systems, PACIS 2014
Country	China
City	Chengdu
Period	14-06-24 → 14-06-28

All Science Journal Classification (ASJC) codes

Information Systems

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title = "Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective",

abstract = "Understanding the antecedents and consequences of a firm's agility in cloud software applications is important. This papers draws on the competitive dynamics perspective to develop a model that explains the relationships between collaboration with vendors, agility, and competitive performance in software-as-a-service (SaaS) context. Collaboration reflects a firm's ability to leverage interfirm resources, characterized as knowledge sharing and process alignment. Agility is measured by a firm's strategy-oriented agility and service-oriented agility. This study also investigates the moderating effect of environmental turbulence. The proposed hypotheses are supported by the empirical data. The results show that competitive performance is affected by ability, which, in turn, is impacted by collaboration. Environmental turbulence positively moderates the relationship between agility and performance. Finally, we discuss the implications of our results.",

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Understanding competitive performance of software-as-a-service (SAAS)- The competitive dynamics perspective. / Chou, Shih Wei; Hsu, Chia Shiang; Min, Hui-Tzu; Chiang, Chun Hsiung; Chang, Yu Chieh.

2014. Paper presented at 18th Pacific Asia Conference on Information Systems, PACIS 2014, Chengdu, China.

Research output: Contribution to conference › Paper › peer-review

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AU - Hsu, Chia Shiang

AU - Min, Hui-Tzu

AU - Chiang, Chun Hsiung

AU - Chang, Yu Chieh

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N2 - Understanding the antecedents and consequences of a firm's agility in cloud software applications is important. This papers draws on the competitive dynamics perspective to develop a model that explains the relationships between collaboration with vendors, agility, and competitive performance in software-as-a-service (SaaS) context. Collaboration reflects a firm's ability to leverage interfirm resources, characterized as knowledge sharing and process alignment. Agility is measured by a firm's strategy-oriented agility and service-oriented agility. This study also investigates the moderating effect of environmental turbulence. The proposed hypotheses are supported by the empirical data. The results show that competitive performance is affected by ability, which, in turn, is impacted by collaboration. Environmental turbulence positively moderates the relationship between agility and performance. Finally, we discuss the implications of our results.

AB - Understanding the antecedents and consequences of a firm's agility in cloud software applications is important. This papers draws on the competitive dynamics perspective to develop a model that explains the relationships between collaboration with vendors, agility, and competitive performance in software-as-a-service (SaaS) context. Collaboration reflects a firm's ability to leverage interfirm resources, characterized as knowledge sharing and process alignment. Agility is measured by a firm's strategy-oriented agility and service-oriented agility. This study also investigates the moderating effect of environmental turbulence. The proposed hypotheses are supported by the empirical data. The results show that competitive performance is affected by ability, which, in turn, is impacted by collaboration. Environmental turbulence positively moderates the relationship between agility and performance. Finally, we discuss the implications of our results.

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