Understanding online group buying intention: The roles of sense of virtual community and technology acceptance factors

Ming Tien Tsai, Nai Chang Cheng, Kun Shiang Chen

Research output: Contribution to journalArticlepeer-review

99 Citations (Scopus)

Abstract

The purpose of this paper is to provide a research model to examine the impact of technology acceptance factors and social factors on online group buying (OGB). Based on an empirical survey of 346 online adopters of OGB in Taiwan, the paper uses structural equation modelling to investigate the research model. The findings indicate that perceived usefulness (PU), a sense of virtual community (SOVC) and trust in the VC (virtual community) are determinants of OGB intention. In addition, perceived ease of use and website quality influence PU. To sustain a successful group buying website, attention must be paid to enhancing user's SOVC, website functions and usability. Practitioners can apply the findings of this study to focus on the determinants of success for their online shopping websites. Theoretically, while drawing upon technology acceptance relevant studies, this paper provides a model that is capable of lending an understanding of the determinants of OGB intention. From a managerial perspective, the findings should provide further insight into members' behaviours, leading to more effective strategies for increasing the number of customers.

Original languageEnglish
Pages (from-to)1091-1104
Number of pages14
JournalTotal Quality Management and Business Excellence
Volume22
Issue number10
DOIs
Publication statusPublished - 2011 Oct

All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting(all)

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