User satisfaction with group decision making process and outcome

Jengchung Victor Chen, Kyaw Phyo Linn

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)


Today's organizations are becoming more and more complex, and the complexity of organization's resource management makes it difficult for individual organizations to deal effectively with decision making. The pressures of complex environment and organization lead to business teams become distributed along with the dimension of space, time and computing. There is a need to develop a collaborative approach that can facilitate strategic decision-making and improve the effectiveness and efficiency of resource management. Much needed as well is integrating into this collaborative decisionmaking process a computer-based group decision support system (GDSS) to support and facilitate strategic decision making. This study attempts to provide the better understanding of how technology helps to enrich organizations' decision-making and identifies, which factors influence on group decision making performance.

Original languageEnglish
Pages (from-to)30-39
Number of pages10
JournalJournal of Computer Information Systems
Issue number4
Publication statusPublished - 2012 Jun 1

All Science Journal Classification (ASJC) codes

  • Information Systems
  • Education
  • Computer Networks and Communications


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