A Service Design Conceptual Framework of University-Industry Collaboration

  • 劉 家秀

Student thesis: Master's Thesis

Abstract

In recent years the development of the economy is led by innovations As a result governments around the world have started to commercialize technology through licensing cultivating innovation and encouraging entrepreneurship to achieve economic growth In order to clarify the concept the term “Academic Entrepreneur” was raised In the same time more and more universities had become or are going to become Entrepreneurial University with the responsibility to integrate the economic and social development The changing role of the university allows government industry and academia all become coordinators to realize the ideal Entrepreneurial University Technology Transfer Office (TTO) in universities plays a critical role in translating scientific research into patents with value potential Meanwhile the patents can be developed into the commodities and promoted to the market The closed interaction among government industry and academia has gradually formed a huge ecosystem The service offered by TTO and from the concept of academic entrepreneurship requires the involvement of various stakeholders Among the interactions between the stakeholders they have different considerations and viewpoints to the same project In the prior researches most of them discuss the topics of technology transfer or academic entrepreneurship respectively They are seldom mentioned in a holistic way as ecosystem Thus it is difficult to consider the different culture and needs among various stakeholders as a whole In order to achieve the ideal result in a systematic way the collaboration between the stakeholders requires mutual understanding and good communication to maximize the capacity The main purpose of this research is to adopt the viewpoint of service design research and examine the growth and development of the successful university technology transfer center A conceptual model is constructed to analyze the past present and future changes Three different characteristics are found by my model which are different from those by the past research methods Firstly the model presents the process in technology transfer and academic entrepreneurship Moreover it is able to show different elements of the contexts including time physical evidence goal and value service and stakeholders map Secondly the diagram shows the interaction of the problems through visualized method Thirdly through stakeholders map the practitioners are able to visualize the existing but hidden problems which are unable to figure out in the first view Furthermore the conceptual model is applied to a case study which provides a further chance to test the model I find there is a ten-year circular operation model and also a convergent and divergent mode of the organization Eventually the conceptual model and the case study provide the points and suggestions which should be considered by TTO in the future
Date of Award2019
Original languageEnglish
SupervisorChien-Hsu Chen (Supervisor)

Cite this

A Service Design Conceptual Framework of University-Industry Collaboration
家秀, 劉. (Author). 2019

Student thesis: Master's Thesis