A Study of Key Factors of Supplier Selection in APQP Project by DANP Method

Abstract

This thesis explored the main influence factors of supplier selection for Tier 1 suppliers in the automotive parts and accessories industry in Taiwan under the IATF 16949 standard It acquired the relatively important criteria in the auto parts industry through literature review and collected the industrial professionals’ opinions via questionnaire which was developed by using the Delphi method It then applied the DEMATEL methodology to distinguish the cause-effect groups of the dimensions and criteria used the DANP method (DEMATEL-based ANP) to calculate the weight of each dimension and criteria which represents the level of attention for tier 1 manufacturers A larger weight indicates a higher level of attention The results of this study revealed that quality was the most important dimension that Tier 1 manufacturers recognized technological capability was the highly influential causative dimension in the cause-effect indexes Price flexible delivery complete production process process capability service attitude experience with similar products and staff fixation were the most influential causative criteria in each dimension Price refund rate complete production process quality stability ability of resolve complaints knowledge of the product and reputation were the most important criteria of each dimension In summary this thesis investigated the main influence factors of supplier selection for Tier 1 suppliers in the automotive parts and accessories industry in Taiwan The findings of the thesis have practical values for both the automotive parts and accessories industry and the academic community

Date of Award	2021
Original language	English
Supervisor	Chung-Chi Hsieh (Supervisor)