This research intends to determine the linkage between perceived high performance work system and employee’s creativity by using AMO (Ability-Motivation-Opportunity) with two mediating effects of human capital and psychological empowerment The study conducted survey with 150 employees and 40 supervisors in service industry in Hanoi the capital of Vietnam In order to avoid the bias the respondents of manager were ask to evaluate their employee’s characteristics to guarantee that there is no much difference between employee’s self-valuation and manager’s evaluation on their subordinates’ performance Based on the outcomes of this empirical study the results show that there is no relationship between perceived HPWS and employee’s creativity without two mediating effects of human capital and psychological empowerment Specifically psychological empowerment has stronger mediating effect on perceived HPWS and employee’s creativity than human capital Furthermore there are strong relationship between perceived HPWS and human capital perceived HPWS and psychological empowerment human capital and employee’s creativity and last is the strong relationship between psychosocial empowerment and employee’s creativity Besides that some limitations and suggestions are discussed
Date of Award | 2014 Jan 22 |
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Original language | English |
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Supervisor | Hsi-An Shih (Supervisor) |
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Perceived High Performance Work System and Employee Creativity: Mediating Effect of Human Capital and Psychological Empowerment
辛桂, 阮. (Author). 2014 Jan 22
Student thesis: Master's Thesis