The relationships among Organizational Change Uncertainty Organizational Commitment and Turnover Intention: Servant Leadership and Motivation System as moderators

  • 汪 政龍

Student thesis: Master's Thesis


This research is focused on the turnover intention of Taiwan EMS (Electronic Manufacturing Service ) employee which is under the corporation wide organizational change Most of corporations desire to improve the business performance quickly by organizational change however the side effect they concern is losing the manpower during the change Thus we add the motivation system as moderator between organizational change uncertainty and organization commitment to see how motivation system works Also we add the servant leadership as moderator between organization commitment and turnover intention to see the effectivenesss of servant leadership In the results of 197 valid questionnaires employees` organizational change uncertainty insignificantly influences the employees` organizational commitment Employees have built the solid emotions and commitments for a long time and trusted the company in the change of beginning Meanwhile organizational commitment significantly influences turnover intention In the other word when commitment has been enhanced in employee’s mind Employees get together closely in their organization also helps to lower the employees’ turnover intention Motivation system can influence organizational change uncertainty and organizational commitment individually However the commitment could not be moderated by motivation The servant leadership influences the organization commitment and turnover intention individually however the moderation effetiveness is insignificant It means that in the condition of high organizational commitment servant leadership has less effectivenesss to influence employee’s mind to change the turnover intention
Date of Award2014 Jul 16
Original languageEnglish
SupervisorYu-Lin Wang (Supervisor)

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