A Contingency Model of Conflict and Team Effectiveness

Jason D. Shaw, Jing Zhu, Michelle K. Duffy, Kristin L. Scott, Hsi An Shih, Ely Susanto

研究成果: Article

111 引文 斯高帕斯(Scopus)


The authors develop and test theoretical extensions of the relationships of task conflict, relationship conflict, and 2 dimensions of team effectiveness (performance and team-member satisfaction) among 2 samples of work teams in Taiwan and Indonesia. Findings show that relationship conflict moderates the task conflict-team performance relationship. Specifically, the relationship is curvilinear in the shape of an inverted U when relationship conflict is low, but the relationship is linear and negative when relationship conflict is high. The results for team-member satisfaction are more equivocal, but the findings provide some evidence that relationship conflict exacerbates the negative relationship between task conflict and team-member satisfaction.

頁(從 - 到)391-400
期刊Journal of Applied Psychology
出版狀態Published - 2011 三月 1

All Science Journal Classification (ASJC) codes

  • Applied Psychology

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    Shaw, J. D., Zhu, J., Duffy, M. K., Scott, K. L., Shih, H. A., & Susanto, E. (2011). A Contingency Model of Conflict and Team Effectiveness. Journal of Applied Psychology, 96(2), 391-400. https://doi.org/10.1037/a0021340