A Contingency Model of Conflict and Team Effectiveness

Jason D. Shaw, Jing Zhu, Michelle K. Duffy, Kristin L. Scott, Hsi An Shih, Ely Susanto

研究成果: Article同行評審

116 引文 斯高帕斯(Scopus)

摘要

The authors develop and test theoretical extensions of the relationships of task conflict, relationship conflict, and 2 dimensions of team effectiveness (performance and team-member satisfaction) among 2 samples of work teams in Taiwan and Indonesia. Findings show that relationship conflict moderates the task conflict-team performance relationship. Specifically, the relationship is curvilinear in the shape of an inverted U when relationship conflict is low, but the relationship is linear and negative when relationship conflict is high. The results for team-member satisfaction are more equivocal, but the findings provide some evidence that relationship conflict exacerbates the negative relationship between task conflict and team-member satisfaction.

原文English
頁(從 - 到)391-400
頁數10
期刊Journal of Applied Psychology
96
發行號2
DOIs
出版狀態Published - 2011 三月

All Science Journal Classification (ASJC) codes

  • 應用心理學

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