A symbolic convergence perspective for examining employee knowledge sharing behaviors in company-hosted virtual communities

Wei Tsong Wang, Hui Hsiang Hung

研究成果: Article

摘要

This article investigates individual knowledge sharing behaviors (KSBs) in company-hosted virtual communities of practice (CVCs), where KSBs are guided mainly by the sense of virtual community (SVC) and the shared meanings that are formed via the recurring communicative patterns and emotional responses in the interpersonal communication processes. The symbolic convergence theory (SCT) addresses the significance of the shared meanings of a social group in facilitating the harmony among and the favorable behaviors of the members of the group. By adopting SCT, the authors examine the effects of SVC and shared-meaning-related factors on KSBs in CVCs. Data collected from 159 CVC participants were analyzed to examine the research model. The authors found that shared language and shared emotional connection significantly influence KSBs both directly and indirectly via SVC. The research findings highlight the importance of achieving shared meaning among individuals in CVCs to encourage interpersonal knowledge sharing via effective communication processes.

原文English
頁(從 - 到)1-27
頁數27
期刊Information Resources Management Journal
32
發行號2
DOIs
出版狀態Published - 2019 四月 1

指紋

virtual community
employee
knowledge
convergence theory
interpersonal communication
Virtual community
Employees
Knowledge sharing
Communities of practice
communication
language

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Strategy and Management
  • Library and Information Sciences

引用此文

@article{c0cdd3cc37824c1aa5ccb9079d2fed19,
title = "A symbolic convergence perspective for examining employee knowledge sharing behaviors in company-hosted virtual communities",
abstract = "This article investigates individual knowledge sharing behaviors (KSBs) in company-hosted virtual communities of practice (CVCs), where KSBs are guided mainly by the sense of virtual community (SVC) and the shared meanings that are formed via the recurring communicative patterns and emotional responses in the interpersonal communication processes. The symbolic convergence theory (SCT) addresses the significance of the shared meanings of a social group in facilitating the harmony among and the favorable behaviors of the members of the group. By adopting SCT, the authors examine the effects of SVC and shared-meaning-related factors on KSBs in CVCs. Data collected from 159 CVC participants were analyzed to examine the research model. The authors found that shared language and shared emotional connection significantly influence KSBs both directly and indirectly via SVC. The research findings highlight the importance of achieving shared meaning among individuals in CVCs to encourage interpersonal knowledge sharing via effective communication processes.",
author = "Wang, {Wei Tsong} and Hung, {Hui Hsiang}",
year = "2019",
month = "4",
day = "1",
doi = "10.4018/IRMJ.2019040101",
language = "English",
volume = "32",
pages = "1--27",
journal = "Information Resources Management Journal",
issn = "1040-1628",
publisher = "IGI Publishing",
number = "2",

}

TY - JOUR

T1 - A symbolic convergence perspective for examining employee knowledge sharing behaviors in company-hosted virtual communities

AU - Wang, Wei Tsong

AU - Hung, Hui Hsiang

PY - 2019/4/1

Y1 - 2019/4/1

N2 - This article investigates individual knowledge sharing behaviors (KSBs) in company-hosted virtual communities of practice (CVCs), where KSBs are guided mainly by the sense of virtual community (SVC) and the shared meanings that are formed via the recurring communicative patterns and emotional responses in the interpersonal communication processes. The symbolic convergence theory (SCT) addresses the significance of the shared meanings of a social group in facilitating the harmony among and the favorable behaviors of the members of the group. By adopting SCT, the authors examine the effects of SVC and shared-meaning-related factors on KSBs in CVCs. Data collected from 159 CVC participants were analyzed to examine the research model. The authors found that shared language and shared emotional connection significantly influence KSBs both directly and indirectly via SVC. The research findings highlight the importance of achieving shared meaning among individuals in CVCs to encourage interpersonal knowledge sharing via effective communication processes.

AB - This article investigates individual knowledge sharing behaviors (KSBs) in company-hosted virtual communities of practice (CVCs), where KSBs are guided mainly by the sense of virtual community (SVC) and the shared meanings that are formed via the recurring communicative patterns and emotional responses in the interpersonal communication processes. The symbolic convergence theory (SCT) addresses the significance of the shared meanings of a social group in facilitating the harmony among and the favorable behaviors of the members of the group. By adopting SCT, the authors examine the effects of SVC and shared-meaning-related factors on KSBs in CVCs. Data collected from 159 CVC participants were analyzed to examine the research model. The authors found that shared language and shared emotional connection significantly influence KSBs both directly and indirectly via SVC. The research findings highlight the importance of achieving shared meaning among individuals in CVCs to encourage interpersonal knowledge sharing via effective communication processes.

UR - http://www.scopus.com/inward/record.url?scp=85071168300&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85071168300&partnerID=8YFLogxK

U2 - 10.4018/IRMJ.2019040101

DO - 10.4018/IRMJ.2019040101

M3 - Article

AN - SCOPUS:85071168300

VL - 32

SP - 1

EP - 27

JO - Information Resources Management Journal

JF - Information Resources Management Journal

SN - 1040-1628

IS - 2

ER -