An empirical study of the relationships among employee's perceptions of HR practice, human capital, and department performance: A case of at & T Subordinate telecoms company in Taiwan

Ming Kuen Wang, Kevin P. Hwang, Shing Ruei Lin

研究成果: Article同行評審

10 引文 斯高帕斯(Scopus)

摘要

The telecom industry in Taiwan began to enter a vigorous development stage after Taiwan's Legislative Yuan enacted the three major telecommunications laws in 1996. After 2003, the number of mobile phone subscribers began to shrink after reaching a climax penetration rate of 111%. The problems which were ignored during the high growth period began to appear. This research discusses which human practices are effective in developing human capital and whether they will influence the performance of the telecom industry. Human capital is used as a mediate variable between human resources and department performance. Through a questionnaire survey, an analysis by mean, standard deviation, and Pearson correlation is performed. A causal multivariable analysis by structural equation modeling (SEM) is used to test the causal relationship among these factors.

原文English
頁(從 - 到)3777-3783
頁數7
期刊Expert Systems With Applications
38
發行號4
DOIs
出版狀態Published - 2011 四月 1

All Science Journal Classification (ASJC) codes

  • Engineering(all)
  • Computer Science Applications
  • Artificial Intelligence

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